Jesus Sanchez
Behavior Technician
Tracy,CA
Summary
Passionate and driven professional with 2 years of experience in retail, seeking a challenging career path. Transitioned to the ABA field as a Behavior Technician to work with children with autism, focusing on fostering independence and social skills development. Dedicated to making a positive impact on clients by facilitating skill acquisition and growth. Skilled in behavior analysis, intervention, and adapting to diverse situations, committed to applying transferable skills to excel in a new field and make a meaningful difference.
Overview
3
3
years of professional experience
Work History
Behavior Technician
Autism Learning Center
06.2025 - Current
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Learned specialized behavior approaches to implement behavioral strategies.
- Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
- Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Maintained patient records, documenting changes in patient condition.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Behavior Technician
BlueSprig
03.2025 - 05.2025
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Worked as part of collaborative team to address changing needs of children and families.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Facilitated social skills development in group settings, fostering improved peer interactions.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Supported client using principles of applied behavior analysis.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Used [Work Tablet] to document patient information, progress notes, and treatment plans.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Sales Associate
Burlington
11.2023 - 01.2025
- Sales floor associate
- Do overs and under with the clothes and other items
- Can move fast after being there for awhile
- Team member
- Do cashiering here and there when they need me to
- Know how to give the exact change and stuff
- Do go backs from the back of the registers
- Train new people on the floor or cashier when they need me to
- Can reach high places when needed
- I know my department when a customer asked me a question regarding my department
- Put the hangers away
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Team Member
The Healthy Spot
01.2023 - 05.2023
- Handled customer inquiries in a timely and professional manner
- Excellent team player committed to delivering exceptional customer service
- Operated cash registers, POS systems, and other retail equipment
- Organized and Stocked Shelves in a safe and efficient manner
- Assisted in maintaining a clean and organized store
- Responsible for daily cleaning and sanitizing of offices, bathrooms, and kitchen
- Developed and implemented a janitors schedule to ensure all areas were cleaned
- Monitored food inventory and restocked supplies as needed
- Cleaned and sanitized restrooms, emptied trash bins, and restocked supplies
- Responsible for daily mopping of floors, including hallways, lobbies, and other common Areas
- Refilled paper towel, soap, and other dispensers
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Team Member
Goodwill Industries
10.2022 - 11.2022
- Provided excellent customer service in a fast-paced retail environment
- Assisted customers in finding the items they needed and answering any questions
- Demonstrated excellent customer service and communication skills.
- Collaborated with other team members to ensure efficient operations.
- Unload shipment, receive incoming freight, and stock shelves with merchandise
- Ensure products are stocked in appropriate areas
- Rotate products to prevent spoilage and damage
- Assist in other tasks assigned by store manager
- Reorganized merchandise from one area to another
- Helped organized merchandise from warehouse and sorted what was good and what was bad
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Associate's degree - Real Estate
San Joaquin Delta College
Stockton, CA05-2028
High School Diploma -
Merrill F. West High School
Tracy, CA05-2023
Skills
- Customer service
- Cashier
- Active listening
- Data collection
- Documentation skills
- Behavior intervention plans
- Report writing
- Crisis management and prevention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balanceTeam Building / Company RetreatsWork from home optionTimeline
Behavior Technician
Autism Learning Center
06.2025 - Current
Behavior Technician
BlueSprig
03.2025 - 05.2025
Sales Associate
Burlington
11.2023 - 01.2025
Team Member
The Healthy Spot
01.2023 - 05.2023
Team Member
Goodwill Industries
10.2022 - 11.2022
Associate's degree - Real Estate
San Joaquin Delta College
High School Diploma -
Merrill F. West High School
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