JESUS SANCHEZ
Albuquerque
Summary
Dynamic restaurant leader with over a decade of experience in high-volume dining environments, adept at driving operational excellence and fostering a culture of teamwork. Proven track record in motivating diverse teams, upholding exceptional service standards, and enhancing guest experiences. Expertise in staff development, efficient scheduling, inventory management, and cultivating strong guest relations. Prepared to embrace full responsibilities and contribute to the ongoing success of a thriving establishment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Weck’s
11.2023 - Current
- Lead both front and back of house teams with a strong hands-on leadership style.
- Train and develop staff to uphold high-quality service and operational standards.
- Manage scheduling, labor planning, and shift coverage.
- Complete deposits, cash handling, and ensure POS accuracy.
- Handle guest concerns professionally and ensure a positive dining experience.
- Maintain full compliance with sanitation, safety, and company policies.
Server
Cheddar’s Scratch Kitchen
01.2023 - 01.2025
- Provided friendly, attentive service in a high-volume casual dining environment.
- Entered orders accurately and ensured timely food delivery.
- Maintained menu knowledge and offered recommendations to enhance guest experience.
- Followed strict sanitation, safety, and food-handling procedures.
- Worked collaboratively with FOH and BOH teams to ensure smooth service flow.
Shift Lead
Weck’s
08.2023 - 11.2023
- Supervised daily front-of-house operations to maintain smooth service flow.
- Demonstrated a hands-on leadership approach while guiding and supporting staff.
- Handle escalated guest issues with professionalism.
- Monitored workflow, breaks, and section assignments.
- Maintained high levels of guest satisfaction.
Server
Weck’s
05.2023 - 08.2023
- Delivered efficient, friendly service in a high-volume environment.
- Entered accurate orders and ensured timely food delivery.
- Followed strict food safety and sanitation procedures.
Food Truck Partner
Duke City Kitchen
01.2017 - 01.2020
- Operated daily food truck functions including food prep and customer service.
- Managed POS transactions, cash handling, and inventory control.
- Ensured compliance with food safety and health regulations.
- Booked events, coordinated catering, and increased customer traffic.
- Assisted with menu planning, purchasing, and cost control.
Restaurant Manager
Tomasita’s
01.2015 - 01.2019
- Oversaw front-of-house operations in a busy restaurant setting.
- Supervised servers, hosts, bussers, and bar staff.
- Trained employees and maintained service consistency.
- Managed scheduling, labor planning, and team coverage.
- Handled deposits, cash-outs, and closing operations.
- Resolved guest concerns and upheld strong hospitality standards.
- Worked with kitchen leadership to maintain food quality and timing.
General Manager
Little Caesars
06.2012 - 10.2017
- Led store operations including staffing, training, and labor management.
- Supervised and developed a team of 10+ employees.
- Managed inventory, ordering, and product quality control.
- Ensured compliance with food safety and regulatory guidelines.
- Maintained consistent service standards in a high-volume environment.
Fast Food Cook
Sonic Drive-In
05.2008 - 09.2017
- Prepared food items accurately in a fast-paced environment.
- Followed sanitation and food safety standards.
- Supported team during peak hours and assisted with restocking.
Education
High School Diploma -
Rio Rio Grande High School
01.2012
Skills
- Hands-on Leadership
- Customer Service
- Inventory & Ordering
- Staff Development
- Conflict Resolution
- Food Safety Compliance
- Scheduling & Labor Control
- Cash Handling & Deposits
- FOH/BOH Coordination
- Team management
Certification
- New Mexico Manager Food Handler Certificate – Active
- New Mexico Alcohol Server / Liquor License – Active
LANGUAGES
Spanish: Fluent
English: Proficient
Timeline
Restaurant Manager
Weck’s
11.2023 - Current
Shift Lead
Weck’s
08.2023 - 11.2023
Server
Weck’s
05.2023 - 08.2023
Server
Cheddar’s Scratch Kitchen
01.2023 - 01.2025
Food Truck Partner
Duke City Kitchen
01.2017 - 01.2020
Restaurant Manager
Tomasita’s
01.2015 - 01.2019
General Manager
Little Caesars
06.2012 - 10.2017
Fast Food Cook
Sonic Drive-In
05.2008 - 09.2017
High School Diploma -
Rio Rio Grande High School