Jesus Santiago
Watsonville,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
19
19
years of professional experience
Work History
Produce Manager
New Leaf Community Markets - Capitola
Capitola, CA
04.2018 - Current
- Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
- Supervised staff members in the produce department, delegating tasks and training new employees.
- Performed regular audits of perishables to guarantee shelf life and reduce spoilage costs.
- Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
- Established relationships with local farmers and suppliers to secure high-quality organic fruits and vegetables at reasonable prices.
- Maintained records of purchases, storage temperatures, deliveries, invoices., for accuracy in financial reporting.
- Conducted weekly inventories to track shrinkage losses due to expiration dates or mishandling by staff.
- Ensured compliance with health codes pertaining to sanitation practices within the produce department.
- Reviewed daily sales reports identifying areas where sales are low so corrective action can be taken quickly.
Assistant Store Manager
Trader Joes Company
Los Gatos, CA
02.2006 - 09.2017
- Developed and implemented policies and procedures to ensure that the team had a clear understanding of their roles and responsibilities.
- Delegated work to staff, setting priorities and goals.
- Monitored team performance, identified areas for improvement, and provided constructive feedback to staff members.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
General Studies
Cabrillo College
Aptos, CA02-2003
Skills
- Purchasing and planning
- Quality Control Analysis
- Purchasing functions
- Health department standards
- Retail management experience
- Customer Service
Timeline
Produce Manager
New Leaf Community Markets - Capitola
04.2018 - Current
Assistant Store Manager
Trader Joes Company
02.2006 - 09.2017
General Studies
Cabrillo College
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