Jesus JB Sauto
Keller
Summary
Results-driven IT and Business Development Executive with expertise in IT infrastructure management, digital transformation, enterprise systems, and ERP implementation. Skilled in enhancing customer experience, driving revenue growth, and aligning technology strategies with business objectives. Proven track record of leading cross-functional teams, fostering stakeholder relationships, and successfully managing complex projects across diverse industries including retail, financial services, and e-commerce.
Overview
34
34
years of professional experience
Work History
Vice President, Infrastructure
The Exchange
04.2020 - Current
- Led and mentored a cross-functional team of 50+ associates and contractors, driving a culture of collaboration, accountability, and high performance
- Developed strong relationships with senior stakeholders to ensure alignment of technology initiatives with business objectives
- Managed enterprise IT infrastructure with a $50M annual budget, leveraging effective budgeting and cost management skills to achieve strategic goals
- Spearheaded the modernization of two data centers, enhancing system performance, scalability, and reducing operational risks
- Negotiated with vendors and managed vendor relationships, ensuring cost-effective and timely delivery of solutions
Vice President, Stores & Payments
The Exchange
02.2019 - 04.2020
- Directed global in-store technology strategy, optimizing retail operations and implementing mobile POS and digital payment solutions to improve customer satisfaction
- Collaborated with cross-functional teams to streamline payment processing systems, boosting transaction efficiency and operational cost-effectiveness
- Adapted quickly to market changes, resolving challenges related to customer experience and payment processes
Vice President, Digital Strategy, Integration & Architecture
The Exchange
12.2016 - 02.2019
- Designed and executed a comprehensive digital integration strategy, driving Omnichannel engagement and improving customer interactions across channels
- Utilized advanced analytics to create a long-term roadmap for digital transformation, ensuring the integration of real-time inventory management and improving operational efficiency
- Led problem-solving efforts to optimize customer experience by integrating new technologies and resolving integration issues across platforms
North America Oracle Retail & Pricing Delivery Leader
Capgemini
01.2016 - 11.2016
- Led consulting engagements for major retail clients, designing a $1B project to improve customer experience and operational efficiency
- Fostered strong client relationships and collaborated with cross-functional teams to deliver high-value technology solutions
- Focused on strategic thinking to design large-scale, cost-effective IT strategies aligned with business goals
Retail Senior Manager Executive
Capgemini
03.2014 - 01.2016
- Directed multiple high-impact consulting projects, leveraging expertise in pricing, forecasting, and business intelligence strategies to drive business transformation
- Developed tailored solutions that aligned with clients' goals and resolved complex business challenges
Director, IT Planning & Architecture
Rent-A-Center
07.2012 - 02.2014
- Managed a $70M enterprise IT portfolio and aligned it with business growth objectives, demonstrating expertise in budgeting and cost management
- Led strategic decision-making, including the development and securing of $35M in IT project funding by preparing over 70 business cases
- Resolved complex issues related to the international expansion of the POS system, enhancing scalability and adaptability to new markets
Director, Consumer Business & Retail - Chile
Deloitte Consulting
03.2011 - 06.2012
- Led retail consulting services, driving revenue growth of $20M and establishing a shared consulting model across Argentina, Chile, and Peru
- Applied strategic thinking to improve client business processes and enhance operational efficiency
Senior Manager
Deloitte Consulting
01.2007 - 02.2011
- Spearheaded Oracle Retail ERP implementations, generating $15M in revenue and improving operational efficiency for clients
- Managed cross-cultural teams and adapted solutions for diverse retail clients across 13 countries
Chief Information Officer (CIO)
Waldos
11.2004 - 12.2006
- Reduced IT costs by $9M through data center optimization, improving efficiency and reducing operational overhead
- Enhanced inventory management and resolved issues related to product shrinkage, improving service levels by 20%
VP, Information Technology
El Palacio de Hierro
01.1996 - 11.2004
- Led a $10M ERP transformation, leveraging Oracle Retail to streamline processes and improve operational efficiencies
New Products Technology Director
Banco Santander
05.1993 - 01.1996
- Enhanced technology solutions for mortgage and auto lending products, improving process efficiency
Senior Associate
Booz Allen Hamilton
02.1991 - 05.1993
- Developed branch service models and process improvements for retail banking clients, enhancing customer service and operational efficiency
Education
Executive Education - Managing Customer Value
Duke University - The Fuqua School of Business
01.2004
MBA - Business Administration
Tecnologico de Monterrey
01.1990
BSc - Computer Science
Tecnologico de Monterrey
01.1984
Skills
- IT Infrastructure Management
- Digital Transformation
- Enterprise Architecture
- ERP Implementation & Integration
- Retail Operations & Supply Chain Optimization
- E-Commerce & Customer Experience Enhancement
- POS Systems & Payment Solutions
- Data Analytics & Business Intelligence
- Stakeholder Management
- Leadership
- Cross-functional Team Collaboration
- Project Management
- Strategic Thinking
- Problem Solving
- Adaptability
- Conflict Resolution
- Effective Communication
- Customer-Centric Mindset
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Strategic planning
- Business development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Vice President, Infrastructure
The Exchange
04.2020 - Current
Vice President, Stores & Payments
The Exchange
02.2019 - 04.2020
Vice President, Digital Strategy, Integration & Architecture
The Exchange
12.2016 - 02.2019
North America Oracle Retail & Pricing Delivery Leader
Capgemini
01.2016 - 11.2016
Retail Senior Manager Executive
Capgemini
03.2014 - 01.2016
Director, IT Planning & Architecture
Rent-A-Center
07.2012 - 02.2014
Director, Consumer Business & Retail - Chile
Deloitte Consulting
03.2011 - 06.2012
Senior Manager
Deloitte Consulting
01.2007 - 02.2011
Chief Information Officer (CIO)
Waldos
11.2004 - 12.2006
VP, Information Technology
El Palacio de Hierro
01.1996 - 11.2004
New Products Technology Director
Banco Santander
05.1993 - 01.1996
Senior Associate
Booz Allen Hamilton
02.1991 - 05.1993
MBA - Business Administration
Tecnologico de Monterrey
BSc - Computer Science
Tecnologico de Monterrey
Executive Education - Managing Customer Value
Duke University - The Fuqua School of Business
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