Jesus Torres
Chula Vista,CA
Summary
Proven professional with a track record of enhancing guest satisfaction and worksite efficiency, notably at Rafael Bruno. Skilled in maintenance awareness and guest service excellence, demonstrating adaptability and strong teamwork. Excelled in roles requiring heavy lifting and problem-solving, significantly improving operational flow and customer service standards. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
8
8
years of professional experience
Work History
Houseman
Rafael Bruno
04.2022 - 07.2024
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Laborer
John Bornemann
09.2019 - 04.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Customer Service Cashier
Jass Bustamante
07.2016 - 03.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
2 Years Law School - Law School
Universidas Autonoma De Baja California
Otay Mesa Tijuana 3 Years -
Instituto Frontera
Calle 4ta Centro Tijuana07.2017
Skills
- Maintenance awareness
- Guest Service Excellence
- Heavy Lifting
- Guest Service and Support
- Customer Service
- Initiative-taking
- Reliability and punctuality
- Work Planning and Organization
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Goal Setting
- Professionalism
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Houseman
Rafael Bruno
04.2022 - 07.2024
Laborer
John Bornemann
09.2019 - 04.2020
Customer Service Cashier
Jass Bustamante
07.2016 - 03.2019
2 Years Law School - Law School
Universidas Autonoma De Baja California
3 Years -
Instituto Frontera