Jesus Savino Torres III
Carson,CA
Summary
Highly accomplished professional with a solid foundation in leadership and team management. Demonstrated success in achieving outstanding results and fostering a collaborative team environment. Proficient in strategic planning, problem-solving, and adept at adapting to dynamic and ever-changing work settings. Recognized for reliability, exceptional communication skills, and consistently delivering high-quality outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Aztlan Herbal Remedies
01.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
High School Diploma -
Carson High School
Carson, CA06-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Workload management
- Conflict resolution
- Retail operations
- Customer relationship management (CRM)
- Retail operations management
- Strategic planning
- Employee performance evaluations
- Sales reporting
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Aztlan Herbal Remedies
01.2020 - Current
High School Diploma -
Carson High School
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