Jesus Trujillo

• Increased customer satisfaction by delivering high-quality workmanship in line with industry standards and client expectations.
• Enhanced final finishes by meticulously preparing surfaces, including sanding, masking, and priming.
• Supported collision repair department by seamlessly blending new paint into existing finishes for a factory-like appearance after repairs were made.
• Ensured long-lasting results by properly curing applied paints according to manufacturer specifications using specialized equipment such as infrared lamps or baking ovens when necessary.

I was in charge of quality checking proper prepping was done before painting the vehicles. I worked with 4 other people and I was the last person to inspect the work performed.

Durning my time at this shop I was also an estimator for about 6 months.

• Traveled to a variety of auto body shops filling in for painters or painter helpers. It was a service this company offered to their clients

• Received extensive training from a number of co-workers and training centers to better understand how the ppg system worked.

• I gained a strong social and communication skills because my job required me to interact with different type of people everyday.

• Problem solving was a trait I gained from working with the company, there was times I had to assist with color matching problems or paint defects. Critical thinking was a major factor in solving issues when the occur.

• Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
• Demonstrated expert knowledge of auto insurance policies and coverages, allowing for accurate assessment of damages and appropriate claim payouts.
• Documented all findings in concise reports.
• Established an effective system for tracking and monitoring claims from initial report to final resolution, ensuring timely updates were provided to all relevant parties.

• I order all parts that were needed to repair the vehicle. I also invoiced all my invoices received by all the parts vendors we used.