Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jesus Valenzuela Rivas

Menifee,CA

Summary

Dynamic Strategic Account Manager with a proven track record at Rain For Rent, excelling in contract negotiation and customer relationship management. Expert in market analysis and lead generation, driving significant revenue growth. Recognized for delivering impactful presentations and fostering long-term partnerships, enhancing client satisfaction and operational efficiency.

Overview

17
17
years of professional experience

Work History

Strategic Account Manager

Rain For Rent
West & Southwest Division , CA
09.2022 - Current
  • Developed and executed strategic account plans for key clients to enhance growth.
  • Maintained updated database of account information, including contacts and sales history.
  • Monitored competitor activities and market trends to inform account strategies.
  • Delivered impactful presentations at industry events showcasing company products.
  • Created quarterly reports analyzing customer activity, trends, and successes.
  • Identified new business opportunities to drive increased revenue.
  • Implemented regional sales plan for assigned territories in conjunction with corporate sales objectives.
  • Negotiated contracts and pricing agreements, ensuring favorable terms.
  • Collaborated with customer success teams to ensure satisfaction throughout product lifecycle.

Sales Representative

Rain For Rent
Riverside, CA
09.2017 - 03.2022
  • Developed and executed strategies to enhance sales and increase market share.
  • Conducted market research to identify new business opportunities and industry trends.
  • Established new customer accounts through effective negotiation and closing techniques.
  • Analyzed customer feedback to improve product offerings and services.
  • Managed client accounts, overseeing contract negotiations, project planning, and invoicing.
  • Collaborated with cross-functional teams to ensure successful project execution.
  • Prepared reports on key sales performance metrics for executive leadership review.
  • Fostered long-term partnerships with vendors, suppliers, and industry players.

Operations Specialist

Envent
Long Beach, CA
07.2016 - 08.2017
  • Analyzed customer feedback to enhance operations processes and boost satisfaction.
  • Monitored performance metrics, tracking progress against goals to uncover improvement opportunities.
  • Resolved disputes between customers and vendors by clarifying terms and conditions.
  • Identified areas for improvement in operations systems and executed necessary changes.
  • Developed efficient inventory tracking processes, ensuring data accuracy.
  • Provided training on operational procedures, policies, and regulations to staff.
  • Implemented new streamlined processes, significantly increasing daily efficiency.
  • Collaborated across departments to devise solutions for operational challenges.

Operational Supervisor

Rain For Rent
Menifee, CA
02.2013 - 07.2016
  • Streamlined staff scheduling, hiring, and training processes to enhance operational efficiency.
  • Coordinated with external vendors to ensure timely delivery schedules.
  • Implemented cost-saving measures across operations, improving financial performance.
  • Prepared and presented reports on operational performance metrics to management team.
  • Ensured workplace compliance with all safety regulations, reducing incident rates.
  • Supervised warehouse activities, including loading shipments and inventory management.
  • Managed inventory levels by ordering sufficient stock.
  • Developed strategies for efficiency improvements by identifying key areas of enhancement.
  • Resolved customer complaints promptly to sustain high levels of satisfaction.
  • Provided assistance to Accounting Department staff during month-end close process.
  • Verified billing data with client contracts to ensure accuracy of invoicing.
  • Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
  • Performed data entry for key customer accounts and orders.
  • Liaised between outside sales representatives and accounts to optimize customer service.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.

Installer / Team Lead

Rain For Rent
Long Beach, CA
05.2008 - 02.2013
  • Installed and configured various Rain For Rent systems, ensuring adherence to protocols.
  • Conducted thorough inspections and tests on pumps for performance and safety compliance.
  • Troubleshot malfunctions swiftly by referring to technical manuals and diagrams.
  • Communicated effectively with customers about installation timelines and requirements.
  • Utilized heavy equipment for safe movement during setups.
  • Maintained detailed documentation of tasks completed, including service reports.
  • Provided technical support to clients and technicians via phone as needed.
  • Developed strategies to enhance team productivity while improving service levels.

Education

High School Diploma -

Banning
Wilmington, CA
06-2006

Business And Managerial Economics

San Diego State University
San Diego, CA

Skills

  • Equipment installation and configuration
  • Technical troubleshooting and compliance
  • Maintenance and service documentation
  • Customer communication and relationship management
  • Performance analysis and tracking
  • Inventory management and efficiency
  • Contract negotiation and proposal development
  • Project planning and management
  • Team leadership and coaching
  • Problem solving and improvement
  • Sales strategy and lead generation
  • Market analysis and development
  • Customer retention strategies
  • Strategic planning and pricing preparation
  • Heavy equipment operation

Accomplishments

  • 2017 Sales Representative Rookie of the year.
  • 2017 Silver Sales Club Award
  • 2019 Gold Sales Club Award
  • 2022 Presidents Diamond Club Award

Languages

Spanish
Professional
English
Professional

Timeline

Strategic Account Manager

Rain For Rent
09.2022 - Current

Sales Representative

Rain For Rent
09.2017 - 03.2022

Operations Specialist

Envent
07.2016 - 08.2017

Operational Supervisor

Rain For Rent
02.2013 - 07.2016

Installer / Team Lead

Rain For Rent
05.2008 - 02.2013

High School Diploma -

Banning

Business And Managerial Economics

San Diego State University

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