JESUS VENEGAS
CLOVIS,CA
Summary
Driven professional with a proven track record at Amazon, adept in time management and customer service. Excelled in safe driving practices and payroll management, enhancing efficiency by implementing automated systems. Demonstrated exceptional problem-solving abilities and customer relations, contributing to a positive company image and streamlined operations. A reliable team player skilled in Microsoft Excel and conflict resolution.
I am the man for the job, If I don't know the answer I'll make sure I will figure it out and give it to you.
Overview
8
8
years of professional experience
Work History
DSP DRIVER FOR AMAZON
Amazon
12.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
PAYROLL
UNITED AG SOURCE
01.2017 - 11.2023
- Managed payroll and benefits for employees.
- Managed payroll operations for team of 300 employees.
- Administered payroll, set team schedules and maintained records.
- Handled administrative records, document processing and payroll needs.
- Administered payroll processing accurately, ensuring timely compensation for all team members.
- Enhanced payroll processing efficiency by implementing automated systems and streamlining procedures.
- Collaborated with HR to establish and maintain compliant payroll policies and procedures.
- Streamlined payroll processes for increased efficiency, implementing automated systems and software.
- Reduced manual data entry errors with the implementation of automated payroll systems.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Education
High School Diploma -
Mclane High School
Fresno, CA06.2015
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- Punctuality
- GPS and route planning
- Loading and unloading
- Traffic laws knowledge
- Safety Protocols
- Vehicle Inspection
- Safety Management
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Call center experience
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Complaint Handling
- Microsoft Excel
- Professional telephone demeanor
- Follow-up skills
- Paperwork Processing
- Team Development
- Documentation
- Administrative Support
- Prioritization
- Filing
- Fluent Spanish
- Confidentiality Assurance
- Team Player
- Math Skills
Languages
Spanish
Native or Bilingual
Timeline
DSP DRIVER FOR AMAZON
Amazon
12.2023 - Current
PAYROLL
UNITED AG SOURCE
01.2017 - 11.2023
High School Diploma -
Mclane High School