Jesus Villagomez
Madera,California
Summary
Detail-oriented E-Commerce Operations Manager skilled in inventory management, customer service, and team collaboration. Proven track record of boosting revenue and optimizing product offerings through effective communication and adaptable strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-Commerce Operations Manager
Authorized Vac and Sew
Fresno, California
12.2024 - Current
- Managed daily operations of e-commerce platform and order fulfillment processes.
- Collaborated with marketing team on promotional campaigns for online sales.
- Monitored website performance and user experience for continuous improvement.
- Managed and optimized a 5,000+ product catalog, including pricing, inventory accuracy, and product organization.
- Conducted ongoing competitor analysis to keep pricing competitive, while protecting profitability, and avoiding negative margins.
- Boosted monthly revenue to $100K–$300K+ by recovering abandoned carts and running in-house promotions aligned with manufacturer campaigns.
- Closed high-ticket orders through strong product knowledge and customer communication, including leveraging Synchrony financing to improve conversion rates.
Inventory Manager
Authorized Vac and Sew
Fresno, California
08.2022 - Current
- Managed inventory levels to ensure product availability and accuracy.
- Coordinated stock replenishment and organized incoming shipments efficiently.
- Implemented inventory control procedures, minimizing discrepancies and losses.
- Trained staff on effective inventory management techniques and best practices.
- Collaborated with suppliers to strengthen relationships and enhance service levels.
- Received and stocked merchandise, maintaining orderliness of sales floor and stock room.
- Checked-in shipments to ensure compliance with inventory standards.
- Assisted in maintaining store inventory levels through systematic organization.
Education
High School Diploma -
Madera South High School
Madera, CA06-2022
Skills
- E-commerce platform operations
- Customer service
- Team collaboration
- Attention to detail
- Affiliate marketing
- Communication skills
- Shopify Admin/POS and Store Operations
- Fast learner and highly adaptable
- Sales experience
- Strong knowledge of embroidery production & machine operation (Brother PR series)
Languages
English
Full Professional
Spanish
Full Professional
Certification
Certificate of Completion – WordPress for Beginners (Udemy)
Timeline
E-Commerce Operations Manager
Authorized Vac and Sew
12.2024 - Current
Inventory Manager
Authorized Vac and Sew
08.2022 - Current
High School Diploma -
Madera South High School