Jesus Villegas
Pampa
Summary
Hardworking and results-driven individual with rich and multifaceted background handling all aspects of business operations. Delivers on business promises and seeks out opportunities to improve profitability, employee performance, and company profile. Offers deep understanding of challenges and opportunities facing businesses.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SMALL BUSINESS OWNER
Apparel Group
04.2020 - 10.2023
- Ensured consistent product quality by collaborating with vendors on delivery and production issues. Adapted business operations in response to industry and market trend fluctuations. Calculated and submitted liabilities to maintain compliance with tax regulations. Sustained high customer satisfaction ratings through training and empowering team members.
FIELD SERVICE TECHNICIAN
Natural Gas Services Group
10.2023 - Current
- Skillfully addressed technical issues, enhancing customer satisfaction by 30%
- Coached and guided junior technicians, boosting team efficiency
- Attained 95% first-time fix rate, fostering repeat business and customer loyalty
- Implemented preventive maintenance programs resulting in 40% reduction in downtime.
- Performed comprehensive equipment inspections to ensure compliance and safety standards
- Provided outstanding customer service resulting in 4.8/5 satisfaction rating
- maintained precise service records enhancing operational transparency
MECHANICAL TECHNICIAN
Kirby-Smith Machinery, Inc.
05.2022 - 10.2023
- Executed preventative maintenance procedures on all company machinery to ensure optimal performance. Troubleshot machinery to identify root causes of failures and implement effective repairs. Read blueprints to accurately assess machinery specifications and requirements. Identified correct parts for repairs using part numbers to streamline processes. Utilized precision tools to measure clearances and tolerances on critical components. Completed timely repairs on machinery, minimizing downtime and enhancing productivity. Documented all work performed, maintaining accurate maintenance records. Tested machinery post-repair to verify proper functionality across all operations.
INDUSTRIAL MECHANIC
Phillips 66
12.2013 - 04.2020
- Completed timely repairs on process equipment and critical machinery to support production team. Maintained plant equipment for safe, continuous operation in alignment with safety standards. Executed periodic and preventive maintenance according to established schedules. Recorded maintenance work accurately, detailing materials and parts utilized.
TURNER
Turner Energy Services
12.2011 - 12.2013
- Executed on-time deliveries while adhering to strict schedules and safety regulations. Transported loads and equipment efficiently, ensuring compliance with traffic standards. Engaged with customers to resolve issues and cultivate long-term relationships. Maintained vehicle cleanliness to create positive first impressions. Delivered exceptional service by selecting the most efficient routes for customer satisfaction.
Education
Certification - Pump And Engine
Frank Phillips College
Borger, Tx01-2013
Skills
- Business administration
- Operational management
- Customer service excellence
- Timely delivery
- Machinery operation
- Digital marketing
- Inventory management
- Quality assurance
- Equipment repair
- Workplace safety
Certification
Pump And Engine Cert
WEBSITES AND SOCIAL LINKS
LinkedIn: linkedin.com/in/jesus-villegas-893044264
Languages
Spanish
Full Professional
Timeline
FIELD SERVICE TECHNICIAN
Natural Gas Services Group
10.2023 - Current
MECHANICAL TECHNICIAN
Kirby-Smith Machinery, Inc.
05.2022 - 10.2023
SMALL BUSINESS OWNER
Apparel Group
04.2020 - 10.2023
INDUSTRIAL MECHANIC
Phillips 66
12.2013 - 04.2020
TURNER
Turner Energy Services
12.2011 - 12.2013
Certification - Pump And Engine
Frank Phillips College