Jesus Garcia
Telecommunications Specialist
Seattle,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
4
4
Certifications
Work History
Telecommunications Specialist
Drug Enforcement Administration
03.2013 - Current
- Services, maintains, and repairs extremely complex digital electronic systems, such as high frequency radio communications equipment, satellite communications equipment, peripheral equipment, repeater systems, microwave equipment, and satellite communication links.
- Serves as a technical expert in systems design, engineering, optimization, and modifications for large and diverse inventory of highly specialized state-of-the-art electronics, video, photographic, mobile satellite tracking, digital telecommunications, Title III telecommunications interception to support successful criminal investigations and prosecutions.
- Performs a variety of technical tasks related to concealing, scanning, or enhancing the anonymity of signals transmitted or received from telecommunications devices under time constraints and in various operational austere environments.
- Serves as a technical expert in the areas of covert surveillance, tracking, and interception to assist DEA Special Agents, personnel internal or external to the agency, and across the DEA world-wide with investigative operations by integrating the use of electronic wireless satellite, and wired communications equipment.
- Installs and maintains High Frequency (HF), Very High Frequency (VHF), and Ultra High Frequency (UHF) antennas.
- Ensures safe operation of federal law-enforcement spectrum management.
- Possesses well developed fabrication skills to include using hand and power tools and, in the design, wiring, construction, and assembly of electronic surveillance systems and equipment concealments used to acquire high quality intelligence and evidentiary information.
- Provides consultative/planning, advising, continuously evaluating advancements in technology and equipment making recommendations to DEA's Office of Investigative Technology (ST).
- Offers specialized knowledge in installations, configurations, maintenance, monitoring and troubleshooting of various IP or data networking equipment and IP or data systems to include firewalls, switches, routers, servers, satellite transport (circuits), wireless modems, video surveillance equipment such as IP based cameras, networking gear, and video capture/monitoring applications.
- Supports commercial and private large-scale networks providing connectivity to remote locations globally.
- Has a clear understanding of computer networking concepts, including IP Subnetting as well as Layer 2.5, 3, 4 routing protocols /MPLS/OSPF/BGP.
- Works with the Telecommunications Service Providers and various network equipment vendors.
- Reports to sites throughout the assigned area of operations to assist DEA Special Agents and other designated personnel within the DEA or externally; or with members of the law-enforcement community during active surveillance operations and provides expertise to operate highly technical communications equipment.
- Routinely travels to sites for system installation, testing, upgrading, and expansion.
Evidence Control Specialist
Drug Enforcement Administration
09.2012 - 03.2013
- Served as a liaison between the Evidence Control unit and other departments, fostering a collaborative work environment.
- Kept detailed records of evidence inventories and organization.
- Inspected inventory for defects or changes.
- Organized evidence storage, ensuring proper handling of important data.
- Designed an efficient filing system for easy access and retrieval of case files and supporting documentation.
- Managed inventory levels effectively, coordinating disposal efforts for outdated or unnecessary items as needed.
- Conducted regular inspections of storage facilities to identify potential security risks or necessary maintenance, ensuring optimal conditions were maintained for evidence preservation.
- Ensured proper chain of custody protocol was maintained while handling sensitive case materials.
- Maintained secure storage facilities, minimizing potential tampering or loss of critical evidence.
Administrative Technician
Drug Enforcement Administration
04.2011 - 09.2012
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Created documents by reviewing data to recommended courses of action for senior decision-making processes.
- Increased productivity and overall output through managing production times.
- Improved document management and storage with the implementation of a digital filing system.
- Provided excellent customer service through prompt response to inquiries, fostering strong work relationships.
- Developed detailed reports highlighting key performance metrics using advanced Excel skills for senior management review.
UAV Operator
US Army National Guard
09.2009 - 10.2010
- Improved mission success rate with diligent route planning and risk assessment for flight operations.
- Streamlined training procedures for new operators, resulting in quicker integration into flight teams and improved overall productivity.
- Maintained situational awareness during flight operations by monitoring various data sources such as weather conditions, airspace restrictions, and aircraft performance indicators.
- Safeguarded sensitive information through rigorous adherence to security protocols while handling classified materials related to UAV missions.
- Upheld strict compliance with applicable safety regulations and policies, contributing to an accident-free operational record throughout tenure as a UAV operator.
Training Database Manager
US Army National Guard
09.2008 - 09.2009
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Coordinated technical training and personal development classes for military personnel.
- Managed data analysis and reporting process at the company level unit.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Clearly assimilated new information to department highlighting specific data needs and actionable insights.
- Supervised and trained staff providing leadership and supportive working environment.
Infantryman Convoy Gunner
US Army National Guard
03.2005 - 06.2006
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Conducted detailed pre-mission equipment checks, ensuring all components were in peak operational condition.
- Enhanced team efficiency by conducting thorough weapon maintenance and inventory management.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained in use of tear gas, passive ordnance, and explosives.
- Developed strong teamwork skills through close collaboration with peers during high-pressure situations.
- Operated and maintained $30M worth of heavy vehicles, serialized assets, weapons, and machine guns.
Infantryman
US Army National Guard
11.2004 - 03.2005
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Conducted reconnaissance operations to gather intelligence on enemy positions.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Maintained secure communication systems to relay information to and from command teams.
- Utilized advanced tactics to engage and neutralize enemy combatants.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Established defensive positions to protect against enemy forces.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Basic Training / AIT Recruit
US Army National Guard
08.2004 - 11.2004
Education
Bachelor of Science - Computer Networking And Telecommunications
University of Phoenix
Phoenix, Arizona03.2016
Associate of Science - Computer Networking And Telecommunications
Laredo Community College
Laredo, TX08.2008
Skills
- RF Engineering
- Network Security
- Network configuration
- Signal Processing
- Telemetry monitoring
- Error Correction
- Remote sensing
- Ground Station Operation
- Telecommunications Systems
- Telecommunications infrastructure
Certification
Juniper - JNCIA
Cellebrite - Cellebrite Certified Operator
Cellebrite - Cellebrite Certified Physical Analyst
Google - CBRS Certified Professional Installer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Telecommunications Specialist
Drug Enforcement Administration
03.2013 - Current
Evidence Control Specialist
Drug Enforcement Administration
09.2012 - 03.2013
Administrative Technician
Drug Enforcement Administration
04.2011 - 09.2012
UAV Operator
US Army National Guard
09.2009 - 10.2010
Training Database Manager
US Army National Guard
09.2008 - 09.2009
Infantryman Convoy Gunner
US Army National Guard
03.2005 - 06.2006
Infantryman
US Army National Guard
11.2004 - 03.2005
Basic Training / AIT Recruit
US Army National Guard
08.2004 - 11.2004
Bachelor of Science - Computer Networking And Telecommunications
University of Phoenix
Associate of Science - Computer Networking And Telecommunications
Laredo Community College