Jesusa Cruz
Kyle
Summary
Experienced in food preparation and customer service within fast-paced environments, demonstrating the ability to assist in the creation of various food items including sandwiches, salads, and pizzas. Maintained high health standards while ensuring a positive atmosphere for guests through effective communication and service. Proven time management skills contributed to efficient operations and inventory control, supporting overall team performance. Committed to delivering quality service and adhering to health regulations in food and beverage settings.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
19
19
years of professional experience
Work History
Service Crew Member
Jollibee Foods
Plano
07.2020 - 09.2020
- Assisted in the preparation of food items such as pasta, burgers and fries.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Ensured compliance with health regulations by following proper sanitation procedures.
- Followed all safety guidelines when handling food and beverage items.
Entertainer
Carrot Lounge
Fukuoka
12.2002 - 09.2005
- Engaged with the audience/customers through singing.
- Serving food & beverages to the customers.
- Performed on stage in front of large audiences.
- Sang popular songs to engage the crowd in sing-alongs.
- Maintained an upbeat energy level throughout the performance.
Service Crew Member
Dunkin' Donuts
Manila
04.2002 - 10.2002
- Cleaned and sanitized kitchen workspace by sweeping, mopping, and wiping down counters.
- Stocked condiments, napkins, utensils, and other necessary items for the dining area.
- Responded promptly to customer inquiries or complaints in a courteous manner.
- Performed cashier duties such as taking orders, receiving payments, and making change accurately.
- Prepared food items according to recipes and menu specifications.
- Tracked inventory levels of essential items regularly and placed orders when needed.
- Maintained a clean work area throughout the shift.
- Greeted customers and provided excellent customer service.
- Cleaned and sanitized kitchen workspace by sweeping, mopping, and wiping down counters.
Cashier
Jollibee Foods Corporations
Las Pinas City
07.2001 - 12.2001
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Some College (No Degree) - Culinary
The Art Institute of Dallas
Dallas TXBachelor of Science - Education
Bernardo College
Las Pinas City Philippines Bachelor of Science - Customs Administration
Philippine Merchant Marine School
Las Pinas City Philippines Skills
- Food preparation
- Customer service
- Time management
- Inventory control
- Health standards
Languages
English
Limited
Tagalog
Professional
Japanese
Limited
Accomplishments
- Presidents Award Certificate for being an A student at The Art Institute of Dallas.
Timeline
Service Crew Member
Jollibee Foods
07.2020 - 09.2020
Entertainer
Carrot Lounge
12.2002 - 09.2005
Service Crew Member
Dunkin' Donuts
04.2002 - 10.2002
Cashier
Jollibee Foods Corporations
07.2001 - 12.2001
Some College (No Degree) - Culinary
The Art Institute of Dallas
Bachelor of Science - Education
Bernardo College
Bachelor of Science - Customs Administration
Philippine Merchant Marine School