Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesus Adan Aquino Luna

Greenville,SC

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced professional offering proven expertise in overseeing front desk operations and completing accurate daily reconciliations. Strengths include account audits, guest billing and end-of-day reporting. Diligent, meticulous, and hardworking team player.

Overview

7
7
years of professional experience

Work History

Restaurant Waiter

Papa's and Beer
Greenville, SC
08.2024 - Current
  • Informed customers of daily specials and signature menu items.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Collected tickets and followed proper cash-handling procedures.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Took accurate food and drink orders, using a POS ordering software system.

Night Audit Clerk

LaQuinta Inn & Suits
Greenville, SC
09.2023 - Current
  • Balanced daily financial transactions such as credit cards, debit cards, and cash receipts.
  • Input and confirmed reservations for guests.
  • Maintained updated knowledge through continuing education and advanced training.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Generated end-of-day reports including revenue totals, occupancy figures, and other data.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.

Analyst

Wipro Technologies
Mexico, CDMX
01.2018 - 01.2023
  • Maintained accurate records of all data collected during analysis processes.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Updated and maintained databases with current information.
  • Performed audits of operational and financial areas to check compliance.
  • Reviewed financial statements to ensure accuracy and compliance with regulations.

Education

Bachelor of Arts - Economics

Instituto Politécnico Nacional
Mexico
05-2018

Skills

  • Cash handling
  • Customer service
  • Communication skills
  • Team collaboration
  • Reliability and punctuality
  • Professionalism
  • Statistical analysis
  • Data management
  • Problem solving
  • Regulatory compliance
  • Financial analysis
  • Economic analysis

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Restaurant Waiter

Papa's and Beer
08.2024 - Current

Night Audit Clerk

LaQuinta Inn & Suits
09.2023 - Current

Analyst

Wipro Technologies
01.2018 - 01.2023

Bachelor of Arts - Economics

Instituto Politécnico Nacional
Jesus Adan Aquino Luna
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