Jesus Adrian Morales

Worked at four different

Crumbl Locations

Started as baker in the

Eastlake, San Diego location

Worked my way up to lead as they opened their second store and swiftly promoted to manager for their third location in Terra Nova, San Diego.

Then was asked to relocate to manage the Goleta Crumbl Cookies Location!

Looking to broaden my work experience and expand on either baking, or serving customers and being apart of a healthy work environment, always willing to push myself to the limits and I am very open as well in my availability!

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Oversaw inventory management, optimizing stock levels, and reducing waste.

• Provided exceptional customer service throughout the entire relocation process, leading to high ratings and positive testimonials from clients.
• Delivered superior customer service experiences through empathetic listening skills and timely resolutions of issues encountered during moves.
• Optimized space utilization within moving trucks using strategic planning techniques that prioritized fragile items for secure transport.
• Achieved efficient house moving by carefully packing, loading, and unloading clients'' belongings.
• Reduced damage claims by implementing strict protocols for loading and securing items in the moving truck.
• Maintained a clean and organized work environment to promote efficiency while adhering to safety standards and regulations.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Transported goods between warehouse locations according to shipment and storage needs.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
• Collaborated with team members to complete tasks quickly and increase overall productivity.
• Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
• Minimized product damage through careful maneuvering and transporting of fragile items.
• Reduced loading times for shipping trucks by efficiently organizing and staging pallets.