Jesus Angel Gomez
Austin,TX
Summary
I specialize in scaling mid-market revenue by blending high-level sales strategy with advanced business analytics. My background is anchored by an MBA in Business Analytics (3.77 GPA), where I developed technical proficiency in Python, R-Studio, and Salesforce to drive predictive modeling and sales forecasting.
In the field, I translate these data-driven insights into market dominance. As an Associate Director, I leveraged this expertise to lead my team to a #1 Market ranking in 2025, achieving 182.5% of our New Business target. My leadership philosophy, refined through the ASPIRE Leader Development Program, centers on "Talent Architecture"—the strategic process of hiring top talent and developing current team members from "B" players to "A" performers to exceed complex organizational goals. I don't just track metrics; I build the teams and processes that shatter them.
Overview
17
17
years of professional experience
Work History
Associate Director
Verizon
Austin
12.2021 - Current
- Strategic Leadership & Market Dominance: Build, develop, and lead a high-performing sales organization, securing a #1 Market ranking and #7 ranking across the enterprise in 2025.
- Revenue & Acquisition Excellence: Implement aggressive business acquisition strategies that delivered 141.7% of target for Net New Customer Acquisitions and 182.5% of target for new business accounts (New Logo).
- Operational Management: Track and report key financial, budget, and sales metrics, achieving 110.9% of the target for Sales Dollars and significantly contributing to overall company growth.
- Sales Strategy Modeling: Model elite sales strategies for the team, resulting in exceeding core mobile device line goals by reaching 210.4% of the annual phone sales target.
- Product Innovation & Retention: Spearhead the adoption of Fixed Wireless Access (FWA) technology, reaching 115.5% of the YTD goal, while securing revenue through a 130% achievement in service adoption ('Protect').
- Executive Development & Recognition: Distinguished as a Tier 1 Experience of a Lifetime winner (Q4 2025) and completed the competitive ASPIRE Leader Development Program to master strategic planning and executive communication.
- Team Empowerment: Mentor and empower sales professionals to deliver best-in-class solutions to SMB customers, utilizing ongoing development to drive sustained team performance.
Manager - Retail SMB
Verizon
San Antonio - South Texas
07.2018 - 12.2021
- Executive Talent Management: Recruited, hired, and developed a high-performing organization of SMB Account Managers by identifying top talent and initiating developmental plans to narrow competency gaps.
- Performance Engineering: Led and tracked team performance through the rigorous monitoring of Salesforce (SFDC) funnels and activity, utilizing Coaching and Performance Improvement Plans (PIPs) to turn around underperforming territories.+1
- Sales Process Implementation: Accelerated market growth by implementing a structured multi-touch sales process, including targeted worklists, strategic prospecting, and executive-level sales presentations.+1
- Revenue & Solution Excellence: Drove teams to exceed assigned performance goals and revenue objectives by modeling effective sales strategies and facilitating training on new technology launches for the existing customer base.
- Strategic Collaboration: Partnered with internal and external Verizon stakeholders to maximize growth targets and promote SMB product quality through high-level customer relationship management.
- Market Analysis & Strategy: Analyzed complex reports and market conditions to develop and execute actionable plans designed to increase sales productivity across assigned districts.
- Organizational Leadership: Mentored SMB Specialists through the "SMB VIP Program," focusing on Emotional Intelligence and relationship building to establish a leadership pipeline for the region.
SMB Specialist
Verizon
San Antonio
07.2015 - 07.2018
- Strategic Account Acquisition & Retention: Engineered end-to-end business growth strategies by acquiring and retaining SMB accounts through aggressive outbound prospecting, networking, and the deployment of 5G technology solutions.
- Cross-Channel Leadership & Mentorship: Scaled small business results within the retail channel by partnering with and mentoring Consumer Retail Sales Representatives, training them to leverage business-exclusive promotions and maximize lead generation.
- Complex Sales Management: Managed high-stakes sales cycles, including drafting RFP responses, negotiating and closing contracts, and delivering follow-up solution training to new business clients.
- Operational Excellence: Optimized sales enablement tools and Salesforce automation to manage pipelines, execute precise forecasting, and generate performance-tracking reports.
- Solution-Based Consulting: Collaborated with strategic partners to deliver innovative 5G products and end-to-end technology solutions tailored to solve unique small and medium business challenges.
District Manager
T-Mobile, KCI Wireless
McAllen, TX
12.2008 - 07.2015
- Geographic Leadership & Talent Development: Orchestrated a high-performance culture across a South Texas district by recruiting, training, and developing a team of Store Managers focused on delivering "vision and purpose" to geographically dispersed teams.
- Strategic Market Expansion: Spearheaded business growth through the identification and facilitation of new store openings, relocations, and facility refreshes while managing multi-level marketing outreach to exceed district sales goals.
- P&L & Operational Excellence: Directed comprehensive financial and sales reporting, analyzing complex trends and seasonality patterns to maximize high-margin revenue and regional performance.
- Change Management & Strategy: Acted as a key communicator for organizational changes, ensuring teams understood the "why" behind new strategies while collaborating cross-functionally to deliver a unified customer experience.
- Compliance & Risk Mitigation: Enforced rigorous operational standards, including daily T-Mobile Audit Compliance, store merchandising protocols, and strict adherence to customer privacy and network information policies.
- Community & Escalation Management: Built local community relationships to drive brand loyalty and provided high-level resolution for complex employee and customer escalations in a timely manner.
Education
Master of Science - Data Analytics
The University of Texas Rio Grande Valley
Edinburg, TX12-2023
Skills
- Project management
- Strategic leadership
- Analytical thinking
- Coaching and mentoring
- Relationship building
- Decision-making
- Team collaboration and leadership
- Process improvement
- Key relationship management
- Operations management
- Technical implementation
- Onboarding and training
- Organizational development
- Hiring and training
- Professional networking
Accomplishments
- Performance Leaderboard (2025): Ranked #1 in Market, #5 in the West, and #7 in the Enterprise for overall sales excellence and customer acquisition.
- Tier 1 Experience of a Lifetime (Q4 2025): Distinguished as a top performer among hundreds of peers during the "Finish the Year Strong" sales initiative.
- Fast Start Winner – Tier 2 (Q1 2025): Recognized for exceptional performance and rapid sales momentum at the start of the fiscal year.
- Fast Start Winner – Tier 1 (Q1 2024): Honored for elite performance and sustained achievement in meeting high-impact initial quarterly goals.
- Winner’s Circle (2016): Achieved Top 10% performance status across the organization for the 2016 fiscal year.
- Making our Mark Award (2019): Recognized for going "above and beyond" through impactful service and dedication to the local community.
- Verizon Bold Award (2019): Awarded for demonstrating bold leadership and commitment to organizational values.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Associate Director
Verizon
12.2021 - Current
Manager - Retail SMB
Verizon
07.2018 - 12.2021
SMB Specialist
Verizon
07.2015 - 07.2018
District Manager
T-Mobile, KCI Wireless
12.2008 - 07.2015
Master of Science - Data Analytics
The University of Texas Rio Grande Valley