Jesus Armando Ascanio Alducin
Concord,CA
Summary
Dynamic Maintenance Technician with proven expertise at Woodmont, excelling in emergency response and problem-solving. Adept at utilizing hand and power tools for efficient repairs, while fostering team collaboration to enhance facility operations. Recognized for delivering exceptional customer service and maintaining safety standards, ensuring a welcoming environment for all.
Overview
9
9
years of professional experience
Work History
Maintenance Technician
Woodmont
Concord, California
02.2025 - Current
- Utilized hand tools and power tools for various repair tasks effectively.
- Ensured compliance with safety regulations while performing maintenance duties.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Collaborated with team members to complete scheduled maintenance tasks.
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Assisted with installation of new equipment when necessary.
- Replaced washers, dryers, stoves, refrigerators, and dishwashers when needed.
- Replaced door handles and hinges when necessary for security purposes.
Porter
Sequoia
Concord, California
03.2024 - 05.2024
- Maintained cleanliness in guest areas, ensuring a welcoming environment for visitors.
- Monitored supply levels for cleaning supplies and equipment, notifying management of needs.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Cleaned common areas following established schedules and prescribed methods.
Timeshare Sales Representative
The Westin Lagunamar
Cancun, Quintana Roo
02.2022 - 12.2023
- Engaged customers to identify needs and recommend appropriate products.
- Collaborated with team members to develop effective sales strategies.
- Trained new sales agents on company policies and procedures.
- Resolved customer inquiries and complaints in a timely manner.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Timeshare Sales Representative
Hotel Marina El Cid
Puerto Morelos, Quintana Roo
02.2019 - 01.2022
- Built rapport with prospective clients to foster trust and engagement.
- Negotiated prices and closing details with customers.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Built rapport with clients to understand their vacation needs and preferences.
- Participated in training sessions to improve sales techniques and customer service skills.
Bartender
Moon Palace Golf & Spa Resort
Riviera Maya, Quintana Roo
01.2017 - 01.2019
- Crafted a variety of cocktails and beverages for diverse guest preferences.
- Provided exceptional customer service to enhance guest experiences at the resort.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in training new bartenders on procedures and beverage preparation techniques.
- Engaged guests in friendly conversation to create a welcoming atmosphere.
- Followed safety and sanitation protocols to ensure a safe working environment.
Education
High School Diploma -
Cetis #144
Veracruz, MexicoSkills
- Communication skills
- Problem solving
- Customer service
- Team collaboration
- Hand and power tools
- Drywalling
- Apartment maintenance
- Emergency response
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Maintenance Technician
Woodmont
02.2025 - Current
Porter
Sequoia
03.2024 - 05.2024
Timeshare Sales Representative
The Westin Lagunamar
02.2022 - 12.2023
Timeshare Sales Representative
Hotel Marina El Cid
02.2019 - 01.2022
Bartender
Moon Palace Golf & Spa Resort
01.2017 - 01.2019
High School Diploma -
Cetis #144
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