Summary
Overview
Education
Work History
Certification
Skills
Research Experience
Relevant Coursework
Honors & Awards
Presentations
Work Availability
OfficeManager
Jesus C. Armenta, M.A., NCC (He/Him)

Jesus C. Armenta, M.A., NCC (He/Him)

Boston,MA

Summary

Highly organized, team-oriented mental health professional with exceptional communication skills. Solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, facilitation of therapeutic skill development, rapport-building with clients, and crisis management.

Overview

7
7

Years of professional experience

10
10

Certifications

Education

Master of Arts - Mental Health Counseling & Behavioral Medicine

Boston University School of Medicine
Boston, MA
05.2022

Bachelor of Arts - Psychology

James Madison University
Harrisonburg, VA
2019

Work History

Therapeutic Case Manager

East End House
Cambridge, MA
06.2022 - Current
  • Provides comprehensive case management services, creates treatment plans and connects clients and families to appropriate resources.
  • Develops goal-oriented psychoeducational and activity therapy groups for children 15 months to 14 years of age to improve emotion identification and self-regulation skills.
  • Coordinates individual referrals to obtain community services, advocates for client needs and resolves roadblocks.
  • Facilitates emergency response in crisis situations to diffuse tensions and prevent violence.
  • Monitors data and effectiveness for individual participant/family needs.
  • Assists with researching grants and grant writing tasks.

School Counseling Intern

Boston Green Academy
08.2021 - 06.2022
  • Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
  • Managed regular individual caseload of 10 students and ran groups of 8-12 students.
  • Reviewed and discussed new students' academic credentials, interests and educational goals.
  • Collaborated with teachers to define therapy objectives and analyze progress.
  • Used data to monitor students' progress and recommend solutions for improvement.
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Maintained positive relationships with students, faculty, alumni and administration.

Clinical Mental Health Counseling Intern

Baycove Boston Emergency Services Team (BEST)
05.2021 - 08.2021
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.

Service Coordinator

My Health My Resources (MHMR)
01.2020 - 05.2020
  • Under limited supervision, provided on-going services to assist persons with developmental disabilities or related conditions in developing a Person Directed Plan (PDP), informed choice regarding Provider, and development of the initial Individual Plan of Care (IPC).
  • Designed individualized service plans that take into account clients' goals and preferences.
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
  • Initiated contact with appropriate service providers to request referrals and follow-up to confirm appointments.
  • Managed caseload of up to 35 individuals and families.
  • Developed productive working relationships with numerous community resources, including churches, schools, government agencies and charitable organizations.

Upward Bound Tutor-Counselor

Frostburg State University
06.2017 - 09.2017
  • Aided teaching staff with classroom instruction and group activities consisting of 20-24 students.
  • Fostered meaningful relationships among students through student field-trips and team-based community service projects.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Assisted in developing student-led school tutoring program to teach under-privileged students.
  • Monitored residential halls and student roommate conflicts.

Resident Advisor

James Madison University
08.2016 - 09.2017
  • Assisted in supervision of residence hall, responding to all requests and emergencies during duty hours.
  • Counseled and was available to 34 residents on daily basis regarding personal and academic concerns.
  • Designed and implemented experiences to help build interpersonal connections between residents in dorm and university community in order to enhance social, educational, and personal development.
  • Spoke with students to help them understand policy violations and to facilitate discussion for improvement.
  • Aided residents in their adjustment to roommate and community living while mediating conflict if present.
  • Remained on-call to promptly process requests for emergency situations, maintenance repairs, and custodial needs received from residents.

Certification

  • 51A Mandated Reporter Certificate
  • Adult Mental Health First Aid
  • Child and Adolescent Needs and Strengths (CANS)
  • Counseling on Access to Lethal Means (CALM)
  • CPR & First Aid
  • IRB CITI Certification
  • National Certified Counselor (NCC)
  • Neuro Cognitive Behavioral Therapy (nCBT) Introductory Certificate
  • Satori Alternatives to Managing Aggression (SAMA)
  • Youth Mental Health First Aid

Skills

  • Service monitoring and evaluation
  • Case management
  • Rapport and trust building
  • Crisis intervention
  • Client advocacy
  • Note-taking and documentation

Research Experience

Teaching Education and Learning (TEaL) Lab

January 2017 - September 2017

Undergraduate Research Assistant

Advisor: Krisztina Jakobsen

  • Developed research methods to analyze the effects of visual processing and retroactive interference on memory recall among college students.
  • Examined professional literature to formulate a test question and hypothesis.
  • Collected data and processed with statistical software (SPSS).
  • Collaborated with research team to present and discuss findings.

Relevant Coursework

James Madison University

  • PSYC 160: Life Span Human Development
  • PSYC 212: Psychological Research Design & Data Analysis I
  • PSYC 213: Psychological Research Design & Data Analysis II
  • PSYC 330: Psychology of Personality
  • PSYC 345: Social Psychology
  • PSYC 365: Developmental Psychology
  • PSYC 375: Sensation & Perception
  • PSYC 385: Biopsychology
  • PSYC 390: Psychology of Learning
  • PSYC 400: Advanced Topics in Psychology, Study Abroad: Exploring the Good Life in Scandinavia
  • PSYC 475: Psychology of Adulthood
  • PSYC 497: Senior Seminar: Motivation in Education


Boston University School of Medicine

  • GMS MH 701: Counseling Theory
  • GMS MH 703: Counseling Techniques
  • GMS MH 704: Group Dynamics
  • GMS MH 705: Psychopathology
  • GMS MH 706: Social & Cultural
  • GMS MH 707: Research & Evaluation
  • GMS MH 708: Human Growth & Development
  • GMS MH 710: Basic Mental Health Assessment
  • GMS MH 712: Marriage & Family Counseling
  • GMS MH 714: Behavioral Medicine and Applied Health Psychology
  • GMS MH 716: Career & Vocational Counseling
  • GMS MH 717: Child & Adolescent Counseling
  • GMS MH 718: Psychological Trauma Across the Lifespan
  • GMS MH 803: Advanced Ethics
  • GMS MH 810: Psychopharmacology
  • GMS MH 812: Addictions



Honors & Awards

  • Boston University Graduate Medical Sciences Provost Scholarship
    Fall Semester 2020 - Spring Semester 2022
  • Honors College Graduate
    James Madison University
  • James Madison University Dean's List
    Spring Semester 2016 | Fall Semester 2017 | Spring Semester 2018 | Spring Semester 2019
  • James Madison University President's List
    Spring Semester 2017 | Fall Semester 2018
  • H. L. Harris Scholarship
    Fall Semester 2018
  • Institute of International Education (IIE) Generation Study Abroad Scholarship
    Spring Semester 2018
  • Honors Study Abroad Scholarship
    Spring Semester 2018
  • Lucile C. Duke Scholarship
    Fall Semester 2017
  • Department of Psychology Travel Grant for Outstanding Undergraduate Scholarship
    Spring Semester 2017
  • RA Book Scholarship
    Spring Semester 2017
  • Tri-Alpha: First-Generation Student Honor Society
  • Phi Beta Kappa (ΦΒΚ): Academic Honor Society
  • Phi Kappa Phi (ΦΚΦ): Academic Honor Society
  • Phi Sigma Tau (ΦΣΤ): Philosophy Honor Society
  • Psi Chi (ΨΧ): Psychology Honor Society

Presentations

General Education Student Conference

  • Armenta, J., (2018). The Absurdist's Journal. Panel session presented at James Madison University, Harrisonburg, VA

James Madison University MAD Talk

  • Armenta, J., Wilson, A. (2018). Our Story: A First Generation Student Narrative. MAD Talk presentation session at James Madison University, Harrisonburg, VA

Virginia Association for Psychological Sciences

  • Armenta, J., Brandmark, A., Byrne, M., Jakobsen, K. (2017). Translating Retroactive Interference Literature to Educational Environments. Poster session presented at the Virginia Association for Psychological Sciences, Norfolk, VA

James Madison University Psychology Symposium

  • Armenta, J., Brandmark, A., Byrne, M., Jakobsen, K. (2017). Translating Retroactive Interference Literature to Educational Environments. Poster session presented at James Madison University, Harrisonburg, VA

Work Availability

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Jesus C. Armenta, M.A., NCC (He/Him)