JESUS E. DIAZ
Brooksville
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Driver/Operator
Waste Connections
10.2023 - Current
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Contributed to a safer work environment by adhering to safety protocols and properly operating heavy equipment.
- Increased productivity by completing assigned routes within specified timeframes despite weather or road conditions challenges.
- Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
- Ability to lift heavy weight consistently while bending, stooping, twisting.
- Increased team collaboration with clear communication between crew members while on daily routes.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Followed all relevant traffic laws and safety regulations.
Driver/Operator
Onsite Concrete
08.2021 - 06.2023
- Completes regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintains daily, legible DOT logbook and submits corresponding documents.
- Loads truck using backhoe loader with raw material in separate compartments in preparation for delivery.
- Transports raw materials from yard to construction job site and properly mixes material to create requested concrete consistency.
- Maintains safety and efficiency with proper handling of tools, equipment and product.
- Maps and follows routes with GPS in alignment with strict timeframes.
- Trains new drivers on basic tasks and company safety regulations.
Residential Driver
Republic Services
12.2019 - 08.2021
- Safely operated rear load garbage truck and ensure that all waste is compacted, transported and discarded at designated landfill.
- Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en-route and turned in vehicle condition report.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances.
- Used hand signals to communicate with other workers or drivers.
- Assisted in training new drivers, ensuring seamless integration into the team and adherence to company procedures.
Area Manager
Tampa Bay Market HSS Staffing
12.2015 - 12.2019
- Oversees weekly processing of payroll for 150+ employees, including review of timesheets to ensure accuracy and avoid adjustments
- Assisted with under-staffing, disputes, hiring, terminating employees, and administering disciplinary procedures
- Led weekly comprehensive safety training for 150+ staff members
- Created weekly schedule targeting visits to 20 established clients to meet with management to operational needs, progress, and expectations
- Oversaw interviewing, training/development of new staff
- Sought out and recruited quality talent for positions; housekeeping, cook, banquets, houseman, engineering, etc.
- Processed background checks and administer drug test for all new and potential employees.
Operations Manager
Courtyard By Marriott Tampa Westshore/Airport
05.2017 - 12.2017
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve Bistro sales goals and overall hotel guest satisfaction scores
- Managed guest check-in and check-out procedures, placed reservations and processed payments
- Hosted meetings with staff to answer questions, resolve issues and keep employees informed of changes and provide knowledge of in-house groups
- Strategized short and long-term business needs while generating guest relations feedback for process improvements
- Built customer and employee loyalty by implementing effective operational strategies
- Delivered exceptional customer service to grow business, resolve issues and maximize customer experience
- Improved productivity metrics through sales forecasting, resource allocation and managing scheduled labor.
Education
High School Diploma -
American Academy High School
Miami, FloridaEngineering Certifications
Skills
- Class A Commercial Driver's License with Tanker Endorsement
- Unsurpassed Communication
- Versatile heavy machinery operation knowledge
- Flexible and Adaptable
- Workflow Optimization
- Health and Safety Compliance
- Quality Assurance Controls
- Motivational Skills
- Customer Relationship Management (CRM)
- Bilingual in English and Spanish
- Sales Support
- Forklift Operation
Timeline
Driver/Operator
Waste Connections
10.2023 - Current
Driver/Operator
Onsite Concrete
08.2021 - 06.2023
Residential Driver
Republic Services
12.2019 - 08.2021
Operations Manager
Courtyard By Marriott Tampa Westshore/Airport
05.2017 - 12.2017
Area Manager
Tampa Bay Market HSS Staffing
12.2015 - 12.2019
High School Diploma -
American Academy High School
Engineering Certifications
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