Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Junior Technician
Siemens Logistics LLC
10.2021 - Current
Provide accurate and timely written reports of safety, operational, and maintenance issues
Interpret data and offer suggestions for maintenance/activity adjustments to my fellow Techs and superiors
Ensured that proper Premaintaive maintenance practices and procedures are followed.
Control Room Operator
Siemens Logistics LLC
03.2021 - 10.2021
Observed and oversee the operation of the baggage conveyor belt system and the Passenger Boarding Bridges in the International Terminal
Ensure that all equipment is properly functional for operational use
Communicate with fellow Technicians if there're any issues along the system and will attempt to resolve any issue that can occur.
Customer Service Representative
Matrix Aviation Services, Inc.
02.2020 - 03.2021
Baggage Floor Support
Siemens Logistics LLC
07.2019 - 03.2021
Clear out baggage jams along the system
Ensure that baggage is properly directed to its final destination.
Baggage System Associate
Vanderlande
03.2019 - 07.2019
Clearing up baggage jams along the baggage handling system
Ensure that items of baggage will arrive on time at their assigned location/destination.
Customer Service Agent
Hallmark Aviation
11.2018 - 03.2019
Provided passengers with peace of mind in assisting in any way possible for their travel
We ensure that their luggage will make it to their final destination as well as printing out boarding passes.
Baggage Handler/ Aircraft Guard
PrimeFlight Aviation Services
12.2017 - 12.2018
Assisted Airline personnel with passengers' luggage.
Wait Staff
Magnolia Of Millbrae
05.2017 - 01.2018
Offered food and beverage to residents inside the dining hall
Assisting them and also offer the best service we will provide.
Education
Political Science -
College of San Mateo
06.2019
High School Diploma -
Mills High School
06.2017
Skills
Heavy Equipment
Manual Labor
Hardware Repair
Customer Service
Maintenance and repairs
Power Tools and Equipment
Mechanical Knowledge
Repair services
Electrical repair
Safety Equipment
Documentation And Reporting
Preventive Maintenance
Certification
Standard- First Aid Provider
OSHA Outreach for General Industry
Previousjobs
Control Room Operator, Siemens, San Francisco, CA, United States, 03/01/21, 10/01/21, 8 months, Oversee the operation of the baggage conveyor belt system and the Passenger Boarding Bridges, Ensure proper functionality of equipment, Communicate and resolve issues along the system
Baggage Floor Support, Siemens, San Francisco, CA, United States, 07/01/19, 03/01/21, 1 year 9 months, Clear out baggage jams along the system, Ensure proper direction of baggage
Customer Service Representative, Matrix Aviation Services, Inc., San Francisco, CA, United States, 02/01/20, 03/01/21, 1 year 2 months, Provide customer service
Baggage System Associate, Vanderlande, San Francisco, CA, United States, 03/01/19, 07/01/19, 5 months, Clear baggage jams along the baggage handling system, Ensure timely arrival of baggage
Customer Service Agent, Hallmark Aviation, San Francisco, CA, United States, 11/01/18, 03/01/19, 5 months, Provide customer service, Assist with luggage and boarding passes
Baggage Handler/ Aircraft Guard, PrimeFlight Aviation Services, San Francisco, CA, United States, 12/01/17, 12/01/18, 1 year 1 month, Assist with passengers' luggage
Wait Staff, Magnolia Of Millbrae, Millbrae, CA, United States, 05/01/17, 01/01/18, 9 months, Offer food and beverage to residents, Provide excellent service
Currentjob
Junior Technician, Siemens, San Francisco, CA, United States, 10/01/21, Present, 2 years 9 months, Provide accurate and timely written reports of safety, operational, and maintenance issues, Interpret data and offer suggestions for maintenance/activity adjustments, Ensure proper maintenance practices and procedures are followed
Timeline
Junior Technician
Siemens Logistics LLC
10.2021 - Current
Control Room Operator
Siemens Logistics LLC
03.2021 - 10.2021
Customer Service Representative
Matrix Aviation Services, Inc.
02.2020 - 03.2021
Baggage Floor Support
Siemens Logistics LLC
07.2019 - 03.2021
Baggage System Associate
Vanderlande
03.2019 - 07.2019
Customer Service Agent
Hallmark Aviation
11.2018 - 03.2019
Baggage Handler/ Aircraft Guard
PrimeFlight Aviation Services
12.2017 - 12.2018
Wait Staff
Magnolia Of Millbrae
05.2017 - 01.2018
Political Science -
College of San Mateo
High School Diploma -
Mills High School
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