JESUS F MUNIZ
EL PASO,TX
Summary
Proven professional with a track record of enhancing customer satisfaction and increasing productivity, as demonstrated at VIDRIO EXPRESS. Skilled in driving safety and situational awareness, excel in environments requiring flexibility and punctuality. Achieved positive reviews and met performance targets by leveraging meticulous attention to detail and strong communication skills.
Experienced with navigating city routes and ensuring timely and safe transportation. Utilizes problem-solving skills to manage dynamic driving conditions and enhance rider satisfaction. Track record of maintaining high level of customer service through effective communication and adaptability.
Overview
6
6
years of professional experience
Work History
Uber Partner
Delivery Service
09.2024 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
OPERATOR
Pomp's Tire
03.2024 - 09.2024
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Dispatcher
Total Gas Station
09.2023 - 02.2024
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Pumped gas for guests and took payments.
Gas Station Attendant
PEMEX
08.2021 - 08.2023
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Pumped gas for guests and took payments.
Glass Installer
VIDRIO EXPRESS
01.2019 - 07.2021
- Ensured safety compliance by wearing appropriate personal protective equipment and following industry guidelines during glass installations.
- Maintained a clean and organized work environment, ensuring the proper disposal of any broken or damaged materials.
- Developed strong client relationships through excellent communication, professionalism, and attention to detail in each glass installation project.
- Increased productivity by effectively utilizing tools and equipment specific to the glass installation trade.
- Improved customer satisfaction by providing timely and accurate glass installation services.
Education
No Degree - HIGH SCHOOL
CBTIS
PARRAL CHIHUAHUA08.2014
ELECTRICITY - ELECTRICITY
CECATI
CIUDAD JUAREZ11-2024
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Driving safety
- Great customer service
- Map reading
- Multitasking and organization
- Stress management
Languages
Spanish
Full Professional
Timeline
Uber Partner
Delivery Service
09.2024 - Current
OPERATOR
Pomp's Tire
03.2024 - 09.2024
Dispatcher
Total Gas Station
09.2023 - 02.2024
Gas Station Attendant
PEMEX
08.2021 - 08.2023
Glass Installer
VIDRIO EXPRESS
01.2019 - 07.2021
No Degree - HIGH SCHOOL
CBTIS
ELECTRICITY - ELECTRICITY
CECATI
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