Jesus H Escalona Garcia
Tempe,AZ
Summary
Highly motivated employee with a strong desire to tackle new challenges. Possessing a solid work ethic, adaptability, and exceptional interpersonal skills. Demonstrates the ability to work effectively without supervision and rapidly acquire new skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Remarketing Account Manager
Enterprise Holdings
01.2021 - Current
- Developed and maintained relationships with vendors, customers, and other stakeholders.
- Ensured compliance with company policies and procedures related to remarketing activities.
- Maintained up-to-date records of all transactions related to sales and purchases made through our platform.
- Participated in regular meetings with senior management personnel providing updates on progress being made towards goals set out by upper management.
- Managed multiple client accounts simultaneously, maintaining organization and prioritizing tasks effectively.
- Supported sales team members to drive growth and development.
- Implemented rigorous quality assurance processes to minimize errors and ensure seamless execution of remarketing campaigns.
- Collaborated with cross-functional teams, ensuring seamless communication and project execution.
Customer Service Representative
Horizon Distributors
10.2019 - 12.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered inbound calls, chats and emails to facilitate customer service.
- Set up and activated customer accounts.
- Mentored new employees on procedures and policies to maximize team performance.
- Surpassed sales goals through implementation of successful marketing strategies.
Physical Therapist Technician
Foothills Sports Medicine Physical Therapy
12.2016 - 10.2019
- Performed administrative tasks such as scheduling appointments, documenting patient information and filing insurance forms.
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Provided therapeutic modalities such as ultrasound, electrical stimulation and hot and cold packs according to therapist protocols.
- Maintained records of patient progress for use in treatment planning and evaluation.
- Instructed patients on proper exercise techniques and how to use assistive devices such as canes, walkers, crutches or wheelchairs.
- Helped develop individualized treatment plans based on patient needs under the direction of a physical therapist.
- Monitored patients' performance during exercise sessions to ensure safety and effectiveness of treatment programs.
- Explained home exercise programs prescribed by the physical therapist that included strhing, strengthening or aerobic conditioning activities.
- Supported patients in physical therapy procedures to restore function and decrease pain.
- Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
Kitchen Manager
Chipotle
12.2014 - 12.2016
- Developed and implemented kitchen policies, procedures and quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Performed weekly inventories of food items stored in refrigerators or freezers.
Education
MBA - Business Administration
Grand Canyon University
Phoenix, AZ05.2021
Bachelor of Science - Exercise Physiology
Arizona State University
Tempe, AZ05.2019
Skills
- Business Needs Assessment
- Brand Marketing
- Sales Reporting
- Multidisciplinary Team Leadership
- Consultative and Relationship Selling
- Staff Training and Development
- Team Building and Leadership
- Detail-Oriented
- Client Communication
- Client Relationship Management
- Sales process
- Solution selling
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Remarketing Account Manager
Enterprise Holdings
01.2021 - Current
Customer Service Representative
Horizon Distributors
10.2019 - 12.2020
Physical Therapist Technician
Foothills Sports Medicine Physical Therapy
12.2016 - 10.2019
Kitchen Manager
Chipotle
12.2014 - 12.2016
MBA - Business Administration
Grand Canyon University
Bachelor of Science - Exercise Physiology
Arizona State University