Summary
Overview
Work History
Education
Skills
Timeline
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Jesus Jay Gonzalez

Stuart,FL

Summary

Highly experienced and motivated sales professional with over 40 years of success in retail, automotive, and wireless sales. Proven track record in exceeding sales targets, leading teams, and building lasting customer relationships. Recognized as Salesman of the Year and entrusted as a Certified Genesis Specialist. Brings 15 years of additional experience in warehouse operations, demonstrating versatility, reliability, and dedication to excellence. Eager to contribute to a high-performing team and continue driving success.

Overview

43
43
years of professional experience

Work History

Warehouse Operations

Marin and Goldstein Asso.
01.1983 - 06.1993
  • (-15 years total) - Performed shipping, receiving, inventory management, and logistics support.
  • - Operated forklifts and maintained safe, organized warehouse environments.
  • - Worked collaboratively with warehouse and delivery teams to meet timelines.
  • Collaborated with other supervisors to improve overall warehouse operations and performance.
  • Optimized warehouse operations by redesigning layout and implementing advanced storage solutions for better space utilization.
  • Supported warehouse operations by maintaining clean and safe working conditions at all times.

Sales Consultant & Genesis Certified Specialist

Wallace Hyundai
11.2017 - Current
  • - Consistently exceeded sales goals and customer satisfaction benchmarks.
  • - Recognized as Salesman of the Year in both 2017 and 2018.
  • - Promoted to lead my own sales team and trusted as a Certified Genesis Specialist.
  • - Built strong customer loyalty through attentive, knowledgeable service.

Automotive Sales Consultant

Napleton Hyundai
01.2010 - 11.2017
  • - Delivered exceptional customer service and vehicle sales performance.
  • - Maintained in-depth knowledge of product lines and financing options.
  • - Developed repeat and referral business through trust and relationship-building.

Sales Representative Assistant Manager

Metro PCS
08.2007 - 03.2009
  • - Helped launch and grow local customer base in a competitive wireless market.
  • - Handled inventory and daily operations in addition to sales duties.
  • Boosted sales performance by developing and implementing effective sales strategies.
  • Assisted in creating compelling sales presentations for prospective clients, resulting in new business opportunities.
  • Enhanced customer satisfaction with personalized service and prompt resolution of issues.
  • Collaborated with fellow team members to create a positive work environment that fostered productivity and teamwork.
  • Managed various customer accounts effectively, ensuring timely follow-ups and maintaining open lines of communication at all times.

Sales Associate Supervisor

Verizon Wireless
06.1998 - 10.2006
  • - Delivered top-tier customer service in a high-volume wireless retail setting.
  • - Upsold devices and service plans while maintaining low return rates.
  • Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Warehouse Manager

Office Depot Inc
03.1994 - 02.2003
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.

Education

Associate of Science - Business Administration And Management

Indian River State College
Ft. Pierce, FL

Skills

  • Retail sales proficiency
  • Client relationship management
  • Effective team leadership
  • Warehouse logistics,Warehouse management experience
  • Wireless communication solutions
  • Product expertise and upselling
  • Genesis certification expert

Timeline

Sales Consultant & Genesis Certified Specialist

Wallace Hyundai
11.2017 - Current

Automotive Sales Consultant

Napleton Hyundai
01.2010 - 11.2017

Sales Representative Assistant Manager

Metro PCS
08.2007 - 03.2009

Sales Associate Supervisor

Verizon Wireless
06.1998 - 10.2006

Warehouse Manager

Office Depot Inc
03.1994 - 02.2003

Warehouse Operations

Marin and Goldstein Asso.
01.1983 - 06.1993

Associate of Science - Business Administration And Management

Indian River State College

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Jesus Jay Gonzalez