Jesus Miguel Duque Rodriguez
936 W Big Ben LN Unit H304 Saratoga Springs
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
FedEx Contractor Truck Driver
Salgado Logistics INC
300 Tomlinson Drive Zelienople
10.2023 - 08.2025
- Navigated efficiently using GPS systems to optimize route planning and reduce delays.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Communicated with dispatchers regarding pickup and delivery times.
Manager on Duty
Caffe Mona Breakfast Lunch Restaurant
2019 Penn Ave Pittsburgh
02.2022 - 09.2023
- Supervised daily operations to ensure smooth restaurant functionality.
- Ensured adherence to food safety and sanitation standards consistently.
- Resolved customer complaints efficiently to maintain satisfaction levels.
- Audited cash registers at the end of each shift for accuracy.
- Provided guidance and support to team members when needed.
- Maintained inventory levels by ordering supplies as needed.
Utility Crew Member
RPI Rentals
409 North Ave Pittsburgh
01.2022 - 01.2022
- Followed safety protocols while operating machinery and handling tools on-site.
- Maintained cleanliness and organization of work areas, tools, and equipment.
- Assisted with diverse construction challenges to help team and customer.
Customer Service Sales Representative
Autogol A&G Auto Parts and Accessories
Capital District Caracas; Venezuela
01.2019 - 10.2021
- Maintained records of customer interactions and transactions.
- Provided feedback from customers to management regarding service failures or customer concerns.
- Listened to customer needs to identify and recommend best products and services.
- Operated register, handled cash and processed credit card transactions.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
Education
Certificate - Certificate in English Language Learning
Venezuelan American Center
Capital District Caracas; Venezuela10-2018
Certificate - Certification For Use of Microsoft Excel 365
School of Accountants And Computer Science
Capital District Caracas; Venezuela11-2017
Bachelor of Science -
San Antonio Institute Educational
Capital District Caracas; Venezuela 08-2017
Skills
- Bilingual communication
- Customer relationship management
- Inventory management
- Supply ordering
- Attention to detail
- GPS and route planning
Timeline
FedEx Contractor Truck Driver
Salgado Logistics INC
10.2023 - 08.2025
Manager on Duty
Caffe Mona Breakfast Lunch Restaurant
02.2022 - 09.2023
Utility Crew Member
RPI Rentals
01.2022 - 01.2022
Customer Service Sales Representative
Autogol A&G Auto Parts and Accessories
01.2019 - 10.2021
Certificate - Certificate in English Language Learning
Venezuelan American Center
Certificate - Certification For Use of Microsoft Excel 365
School of Accountants And Computer Science
Bachelor of Science -
San Antonio Institute Educational