Jesus Moncerrat Magana Zambrano
San Francisco,CA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with a self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with a determined and decisive nature
Overview
9
9
years of professional experience
1
1
Certification
Work History
Improvement Analyst Assistant
University Of California San Francisco
10.2021 - Current
- Worked for the Division of General Internal Medicine
- Inspected the quality of products, taking note of functionality, appearance, and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Completed precise measurements using special tools.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Monitored inventory levels to restock materials and maintain a consistent supply.
- Created and maintained precise and accurate models, charts, and reports.
Practice Coordinator
Deaconess Hospital
12.2020 - 10.2021
- Worked with Oncology/Hematology department
- Managed daily practice operations to optimize appointment scheduling, patient records management, and billing functions.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
- Trained interns and newly hired team members on office procedures and computer systems.
- Developed close working relationships with front office and back office staff.
- Provided supervision and management to a team of support personnel.
- Communicated closely with patients, ensuring medical information was kept private.
- Ordered all office supplies and kept a check on inventory levels.
Practice Coordinator
Sutter Pacific Medical Foundation
08.2018 - 12.2020
- Worked with General Internal Medicine residency program
- Managed daily practice operations to optimize appointment scheduling, patient records management, and billing functions.
- Trained interns and newly hired team members on office procedures and computer systems.
- Developed close working relationships with front office and back office staff.
- Provided supervision and management to a team of support personnel.
- Coordinated schedules for over 40 Faculty and resident schedules
- Insurance verification and referral authorizations
Practice Coordinator
Palo Alto Medical Foundation
08.2016 - 08.2018
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Trained interns and newly hired team members on office procedures and computer system.
- Developed close working relationships with front office and back office staff.
- Provided supervision and management to team of support personnel.
- Insurance verification, referral authorizations
Supervisor
Xandra Swimwear
07.2015 - 08.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Placed swimsuit restock orders when items sold out
- Released staff for breaks and assisted with commission bonuses
Supervisor
Marini's Candies
06.2014 - 07.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Released staff for breaks and assisted in making Coffee drinks, restocking candies, and baking goods.
- money management. Balanced the cash drawers and helped with refunds if necessary.
Education
No Degree - Marketing
Academy of Arts University of San Francisco
San Francisco, CA06.2024
High School Diploma -
Santa Cruz High School
Santa Cruz, CA06.2016
Skills
- Report Generation
- ISO Quality Standards
- Legal Documents
- Credit Management
- Online Databases
- Microsoft Word
- Minute Taking
- Spreadsheets
- Records Preparation
- Customer Service
- Clerical Support
- Filing
- Staff Training
- Invoice Preparation and Processing
- Shipping and Receiving Understanding
- Critical Thinking
- Microsoft PowerPoint
- Refund Processing
- Retail Sales Customer Service
- Money Handling Abilities
- Merchandise Orders and Exchanges
- Store Maintenance
- Data Evaluation
- Microsoft Excel
- Microsoft Software Proficiency
- MS Office
Certification
- CPR-certified License: Defib
SPCA Volunteer
Volunteer at the Santa Cruz SPCA on weekends
Languages
Spanish
Native or Bilingual
Timeline
Improvement Analyst Assistant
University Of California San Francisco
10.2021 - Current
Practice Coordinator
Deaconess Hospital
12.2020 - 10.2021
Practice Coordinator
Sutter Pacific Medical Foundation
08.2018 - 12.2020
Practice Coordinator
Palo Alto Medical Foundation
08.2016 - 08.2018
Supervisor
Xandra Swimwear
07.2015 - 08.2016
Supervisor
Marini's Candies
06.2014 - 07.2015
No Degree - Marketing
Academy of Arts University of San Francisco
High School Diploma -
Santa Cruz High School
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