Dynamic professional with a proven track record at Flowers Baking, excelling in machine operation and quality assurance. Adept at leading teams to enhance productivity and resolve conflicts effectively. Skilled in inventory management and implementing safety protocols, consistently achieving production targets while fostering a collaborative work environment. Experienced professional skilled at managing daily sales floor operations to provide every customer with positive experiences. Focused on strengthening company brand and maximizing customer loyalty. Effectively partner with team members, customers and senior leadership to resolve complex situations and maintain long-term satisfaction.
Overview
23
23
years of professional experience
Work History
Production Line Worker
Flowers Baking
San Antonio, TX
07.2023 - Current
Operated machinery according to safety regulations.
Loaded and unloaded materials from conveyor belts as required.
Cleaned work areas regularly to ensure a safe working environment.
Assisted with troubleshooting issues that arose during the production process.
Communicated effectively with supervisors regarding any changes or updates related to the production process.
Supported QA measures by inspecting items and removing defective elements.
Maintained work area safety and appearance, focusing on safety, organization, and cleanliness.
Collaborated with team members to meet production targets and efficiency goals.
Contributed to team-based environment to maintain line productivity and meet expected deadlines.
Followed standard operating procedures and safety protocols at all times.
Inspected finished products for defects and conformity to specifications.
Coordinated with maintenance teams to facilitate equipment repair and maintenance.
Adhered to strict deadlines and production schedules, optimizing workflow.
Assembled component parts of items and completed hand-finishing of final products.
Managed inventory of supplies and materials, restocking as necessary.
Maintained a clean and organized workstation, adhering to safety and sanitation guidelines.
Adjusted machinery settings for optimal performance and product quality.
Operated machinery and equipment with precision to meet production line standards.
Assisted in training new production line workers on equipment and procedures.
Workshop and Sales Supervisor
Mangueras y Gomas Molina C.A
El Vigia, Merida, Venezuela
01.2002 - 01.2020
Assisted in developing pricing strategies based on market research data and competitor analysis.
Conducted weekly performance reviews with the sales team to ensure goals were being met.
Developed and implemented sales strategies to increase customer base.
Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
Coordinated with other departments to ensure smooth workflow.
Resolved customer complaints efficiently and professionally.
Planned and coordinated staff training sessions for new and existing employees.
Oversaw hiring process for new personnel within the department.
Created monthly reports on regional sales performance and presented to upper management.
Attended trade shows, conferences, and other events as a representative of the company's brand.
Intervened in difficult customer situations to resolve issues quickly and efficiently.
Established clear expectations for quality control processes among staff members.
Ensured compliance with company policies and procedures related to sales operations.
Managed inventory levels at store locations according to corporate guidelines.
Implemented procedures that improved accuracy of customer orders.
Identified potential opportunities for new business development activities.
Education
Associate of Science -
Liceo Ramon J Velazquez
San Cristobal, Tachira, Venezuela
07-1995
Skills
Machine operation
Equipment maintenance
Safety compliance
Quality assurance
Assembly processes
Inventory management
Sales strategy
Performance analysis
Customer relationship management
Team leadership
Effective communication
Conflict resolution
Affiliations
I consider myself an active and dynamic person, enjoying outdoor activities like cycling and playing soccer. Additionally, I have a strong interest in music, which helps me develop creative skills and teamwork.
Languages
Spanish
Native/ Bilingual
Accomplishments
Awarded Employee of the Month at McDonald's for outstanding performance, dedication, and exceptional customer service.
Jesus Ramirez
I am a responsible, proactive, and cooperative individual with a strong desire for personal and professional growth. I uphold good values and maintain a positive and problem-free attitude in any environment.
Customer Experience & Proposal Specialist at Mercy Medical Equipment CompanyCustomer Experience & Proposal Specialist at Mercy Medical Equipment Company