JESUS RICARDO GARCIA JR
SPRING VALLEY ,CA
Summary
Personable Used Car Manager with over 11 years of automotive industry performance. Well-versed in assisting customers in assessing vehicle value and identifying budget and feature needs to facilitate satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
13
13
years of professional experience
Work History
MANAGER
STAR AUTO GROUP INC
11.2016 - 04.2024
- Collaborated with service department to ensure thorough inspections and repairs on vehicles prior to sale.
- Assisted with vehicle appraisals and location of desired vehicles for purchase.
- Managed sourcing, purchasing and showroom delivery of pre-owned inventory.
- Managed inventory effectively to ensure optimal turnover rates and proper mix of vehicle types.
- Drafted sales contracts and warranty documents to facilitate sales transactions.
- Implemented efficient processes for used car appraisals, streamlining operations and improving turnaround times.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Sales Representative Intern
USED CAR MEGASTORES
03.2015 - 10.2017
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
SALES REPRESENTATIVE
Mario's Family Clothing Center
08.2011 - 03.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
No Degree - BUSINESS
GROSSSMONT COLLEGE
El Cajon, CA06.2025
High School Diploma -
HELIX CHARTER HIGH SCHOOL
La Mesa, CA06.2012
Skills
- Customer Service
- Sales Team Leadership
- Customer Relationship Management
- Purchasing
- Pricing strategy
- Negotiation
- Marketing knowledge
- Vehicle appraisal
- Sales contract negotiation
- Used car market knowledge
- Auto inventory management
- Basic auto mechanics
- Problem-solving abilities
- Multitasking
- Reliability
- Vehicle Inspection
- Inventory Maintenance
- Attention to Detail
- Computer Skills
- Scheduling and Coordinating
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
MANAGER
STAR AUTO GROUP INC
11.2016 - 04.2024
Sales Representative Intern
USED CAR MEGASTORES
03.2015 - 10.2017
SALES REPRESENTATIVE
Mario's Family Clothing Center
08.2011 - 03.2015
No Degree - BUSINESS
GROSSSMONT COLLEGE
High School Diploma -
HELIX CHARTER HIGH SCHOOL
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