Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jesutomi Sarah Fanimokun

Jesutomi Sarah Fanimokun

London,United Kingdom

Summary

Multitalented Online Business Manager with over 7 years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering virtual assistance, support staff management, training, social media management, branding, supervision and event planning. Excellent research, versatile copywriter with expertise in digital content creation, project support and organizational abilities. Highly adaptable when ascertaining, comprehending and following project requirements and achieving project deadlines.

Overview

6
6
years of professional experience

Work History

Chief Executive Officer

Tomi Online Managers
03.2023 - Current
  • Established foundational processes for business operations.
  • Accomplished multiple tasks within established timeframes.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Managed CRM input, exports and clean up.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Executive Assistant to the CEO

Get Level Consulting LLC
02.2022 - 03.2023
  • Handled confidential and sensitive information with discretion and tact.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Facilitated training and onboarding for incoming office staff.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Created and managed office systems to efficiently deal with documentation.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Wrote reports, executive summaries and newsletters.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Assistant Manager, Business Development

Temven Global Investment
01.2018 - 12.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Masters of Science - Service Management

University of Buckingham
Milton Keynes, United Kingdom

Bachelor of Science - Intl Law & Diplomacy

Babcock University
Ogun State, Nigeria

Skills

  • Customer Service
  • Virtual assistance
  • Tech Savvy and Ai Enthusiast
  • Email management
  • Copy-writing, Editing and Review
  • Website/landing pages creation
  • Social media management
  • Processes and Procedures
  • Project Management
  • Documentation and Reporting

Timeline

Chief Executive Officer

Tomi Online Managers
03.2023 - Current

Executive Assistant to the CEO

Get Level Consulting LLC
02.2022 - 03.2023

Assistant Manager, Business Development

Temven Global Investment
01.2018 - 12.2021

Masters of Science - Service Management

University of Buckingham

Bachelor of Science - Intl Law & Diplomacy

Babcock University

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Jesutomi Sarah Fanimokun