
Software
Design
Interaction Design Specialization Certificate, University of California San Diego, 2022
Google UX Design Professional Certificate, 2021
Appian Integration: Integrated roster management tool, cohort participant tracking, and enhanced reporting on the Onboarding Portal. This has created a centralized academy experience with a single point of entry for onboarding and cohort management activities. The integration allowed the business to automate manual processes and further drive data efficiencies
Onboarding Portal: Over 500 screens (user journeys) were designed, with extensive testing across various personas to tailor the platform for the organization's 200,000+ employees, ensuring a wide-ranging applicability and inclusivity. Received high praise for its ease of use, clean design, and supportive features, achieving an exceptional usability score above 80. Expected to cut employee turnover by 30%, save over 100,000 manager hours, and reduce support costs by $3 million annually, enhancing new hire integration and supporting organizational goals.
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