JETAIME MILLER
Everett,WA
Summary
Driven Assistant Manager with fifteen years experience, demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists General Manager with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Lombardi's Italian Restaurant
Everett , WA
2022.06 - Current
- EXPERIENCE
- Developed loyal and highly satisfied customer base through proactive management of, strategies
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Mentored team members to enhance professional development and accountability in workplace
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Bartender
The Lincoln Theatre
Cheyenne , WY
2020.08 - 2022.04
- Served high customer volumes during special events, nights and weekends.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Taught employees bar sales techniques, resulting in higher profits.
Bar Manager
Terry Bison Ranch Resort
Cheyenne , WY
2021.04 - 2021.11
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
- Checked ID cards and verified bar guests were of legal age.
Restaurant Manager
Red Lobster
2015.12 - 2017.05
- Carefully interviewed, selected, trained and supervised staff
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Reconciled cash and credit card transactions to maintain accurate records
- Led and directed team members on effective methods, operations and procedures
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Education
Bachelor of Science - Psychology
Laramie County Community College
Cheyenne, WY 2021.01 - 2025.05
Skills
Staff supervision
undefinedTimeline
Assistant Manager
Lombardi's Italian Restaurant
2022.06 - Current
Bar Manager
Terry Bison Ranch Resort
2021.04 - 2021.11
Bachelor of Science - Psychology
Laramie County Community College
2021.01 - 2025.05
Bartender
The Lincoln Theatre
2020.08 - 2022.04
Restaurant Manager
Red Lobster
2015.12 - 2017.05
Similar Profiles
Devin ParishDevin Parish
Server at Lombardi's RestaurantServer at Lombardi's Restaurant
Alexander QuesadaAlexander Quesada
Food Runner at Lombardi's RestaurantFood Runner at Lombardi's Restaurant
Lance ParsonsLance Parsons
General Manager at Azzurro Coastal Italian RestaurantGeneral Manager at Azzurro Coastal Italian Restaurant