JETNAHID FARIA
Caracas,Venezuela
Summary
Bilingual professional with experience in virtual assistance, customer service, sales, and English teaching. Skilled in supporting clients and teams through effective communication, organization. Proactive and adaptable, open to remote opportunities.
Highly skilled virtual professional with solid foundation in administrative support and digital communication. Handling correspondence, and coordinating projects to drive efficiency and outcomes. Strong focus on collaboration and adaptability, ensuring seamless team dynamics and responsiveness to evolving needs. Demonstrates excellence in multitasking, problem-solving, and utilizing technology to optimize workflow.
Overview
8
8
years of professional experience
Work History
Bilingual Virtual Assistant
Right Hand
03.2024 - 01.2026
- Coordinated appointment scheduling and calendar management for real estate professionals
- Assisted clients with property searches tailored to their preferences
- Maintained professional communication with landlords to facilitate rental processes
- Provided administrative support to immigration form preparers in the United States and Insurance Application Preparer
- Delivered high-quality customer service and client assistance ans translations.
- Assisted in scheduling client appointments and completing immigration forms accurately
English Professor - First-Year Program
Universidad Central e Venezuela
04.2024 - 12.2024
- Planned and lerived English lessons for first-year university students.
- Designed learning activities, materials, and sasisements.
- Supported students; academix and language development.
Customer Service & Sales Representative
Independent Contractor
11.2021 - 11.2023
- Developed strong customer relationships through effective communication and personalized service.
- Trained new representatives on product knowledge and customer service best practices.
English Teacher
Josefina Rojas Loveraa School
09.2019 - 02.2020
- Facilitated interactive classroom discussions that encouraged critical thinking.
Bilingual Sales Representative
INSESAC
01.2019 - 01.2020
- Provided bilingual sustomer assistance (English-Spanish).
- Promoted products and services.
- Supported sales and customer stistaction inttiatives.
Sales Executive
Smartcall
01.2018 - 01.2019
- Negotiated contracts with clients, ensuring favorable terms for the company while meeting customer needs.
Education
No Degree - Modern Languages (English-German) Last Year
Central University of Venezuela
12-2026
Diploma in Secondary Education - undefined
12.2016
Skills
- Virtual Assistance
- Customer Service
- Translation & Localization
- Calendar Management
- Sales Support
- Teaching & Training
- Microsoft Office
- Time Management
- Calendar management
- Data entry
- Microsoft office
- CRM management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
English Professor - First-Year Program
Universidad Central e Venezuela
04.2024 - 12.2024
Bilingual Virtual Assistant
Right Hand
03.2024 - 01.2026
Customer Service & Sales Representative
Independent Contractor
11.2021 - 11.2023
English Teacher
Josefina Rojas Loveraa School
09.2019 - 02.2020
Bilingual Sales Representative
INSESAC
01.2019 - 01.2020
Sales Executive
Smartcall
01.2018 - 01.2019
Diploma in Secondary Education - undefined
No Degree - Modern Languages (English-German) Last Year
Central University of Venezuela
Personal Information
- Title: Bilingual Virtual Assistant | English Professor | Bilingual Customer Service & Sales Support
- Availability: Open to Remote Work