Jeton Krasniqi
Staten Island
Summary
Proactive and detail-oriented professional with experience at Basilio Inn, showcasing exceptional customer service and hospitality service expertise. Excelled in multitasking and guest engagement, enhancing dining experiences. Proficient in cash handling and leveraging POS systems for efficiency. Demonstrated strong work ethic and collaborative spirit, contributing to team success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Basilio Inn
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Porter
D&E Cleaning Services
06.2021 - 01.2022
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Education
Associate Degree - Marketing Management
College of Staten Island
Staten Island, NY06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
Timeline
Server
Basilio Inn
03.2022 - Current
Porter
D&E Cleaning Services
06.2021 - 01.2022
Associate Degree - Marketing Management
College of Staten Island
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