Jetsadaporn Buasathaporn
Rockingham,VA
Summary
- I am Thai and came to the USA to pursue an MBA, which I have successfully completed. Currently, I am working at Massanutten Resort in the rental reservationist. While I enjoy my work here, I am seeking a more challenging role that will allow me to gain new experiences and advance further in my career.
- My strengths include being hard-working and able to handle multitasking and high-pressure situations well. I am passionate about my work and motivated by achieving success.
- I have grown up and faced many challenges in my life, and these experiences have shaped me into a capable and resilient person.
Overview
8
8
years of professional experience
Work History
Rental Reservationist
Gregory Helmick
11.2024 - Current
- Handled customer inquiries and provided information about services and policies in the Massanutten resort.
- Provided customers with information about availability and pricing, and made a reservation.
- Updated reservation system with accurate information to ensure smooth operations.
- Resolved customer concerns with patience and professionalism to enhance satisfaction.
- Coordinated with departments to assist guests with their inquiries.
Replacement Inventory Specialist
Ruth Hoffer
04.2024 - 10.2024
- Delivered items within the Massanutten resort efficiently.
- Provided excellent customer service by greeting and assisting guests while working in units.
- Organized stock items for efficient distribution between Van and Depot and maintain their cleanliness.
- Collaborated with the maintenance and housekeeping departments to conduct periodic spot-checks on resort units, verifying compliance with corporate standards.
- Successfully organized and assessed items for necessary cleaning, fixing, or disposal in order to efficiently restore them.
Food and Beverage Waiter
Natnicha Soikham
01.2022 - 03.2024
- Worked as host, waiter, and bartender.
- Worked as a trainer to teach new waiters how to perform their roles.
- Greeted customers and took their orders.
- Delivered outstanding customer service and monitored customer feedback.
- Organized stock and set tables to create a welcoming environment.
- Processed a customer payment.
- Managed the restaurant's revenue and tip distribution.
Policy and Planing Analysis
Chuencheewan Limteerakul
11.2017 - 09.2018
- Worked in the Office of Decentralization to the Local Government Organization Committee (ODLOC).
- Created news-worthy infographics from meetings using Adobe Photoshop.
- Collaborated with team to conduct a meeting annual report.
- Organized and coordinated with local governments of showcases in a successful campaign called 'Oon Ai Ruk' in Thailand.
Food Service Host
Michael Ude
05.2017 - 08.2017
- Prepared and served a variety of foods, specializing in baked turkey legs and roasted corn.
- Processed customer payments efficiently utilizing the POS system.
- Ensured fully-stocked service areas by consistently replenishing supplies such as napkins, utensils, condiments, and glassware.
- Maintained cleanliness and performed a thorough cleaning of the booth or station at the end of each workday.
Education
MBA - Business Management
University of The Potomac
Washington, DC12.2023
Bachelor of Science - Economics
Kasetsart University
Bangkok05.2017
Skills
- PSO, INNTOPIA, and TSW
- Microsoft Excel, Word, and PowerPoint
- Lightroom and Photoshop
- Cogent presentation
- High discipline and determination
- Handle multitasking and pressure
- Supportive and kind trainer
Education and Training
Cyber security and Basic fire stopper training at Massaunutten resort
Timeline
Rental Reservationist
Gregory Helmick
11.2024 - Current
Replacement Inventory Specialist
Ruth Hoffer
04.2024 - 10.2024
Food and Beverage Waiter
Natnicha Soikham
01.2022 - 03.2024
Policy and Planing Analysis
Chuencheewan Limteerakul
11.2017 - 09.2018
Food Service Host
Michael Ude
05.2017 - 08.2017
MBA - Business Management
University of The Potomac
Bachelor of Science - Economics
Kasetsart University
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