Jett Aganos
Honolulu,HI
Summary
Driven by a results-focused approach, I enhanced customer satisfaction at 24 Hour Fitness through streamlined processes and persuasive sales techniques. At Leahi Landscaping and The Cheesecake Factory, I demonstrated exceptional customer service and active listening, contributing to efficient operations and positive customer relations. My blend of problem-solving and time-management skills ensures high-quality outcomes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Landscaping Installation
Leahi Landscaping
04.2024 - Current
- Provided on-site support during critical installations, ensuring smooth transitions for clients.
- Ensured safety and compliance with local regulations through careful use of chemicals and equipment during landscaping tasks.
- Contributed to a well-maintained outdoor space by assisting with landscaping tasks, such as pruning bushes and removing debris from walkways.
Server / Busser
The Cheesecake Factory
09.2022 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales & Service Expert
24 Hour Fitness
01.2021 - 09.2022
- Streamlined internal processes for better efficiency in gym member follow-ups, leading to increased customer satisfaction rates.
- Optimized sales during presentations by incorporating visual aids and engaging techniques for enhanced persuasiveness.
- Worked closely with clients throughout the entire sales cycle, providing ongoing support, addressing concerns, and ensuring overall satisfaction with their experience.
Education
Bachelors of Environmental Management - Natural Resources
University of Hawaii At Manoa
2500 Campus Rd. Honolulu, HI 9682205.2027
High School Diploma -
King Kekaulike High School
121 Kula Hwy. Makawao, HI 9676805.2017
Skills
- Customer Service
- Active Listening
- Customer Relations
- Money handling abilities
- Self-motivated
- Problem-solving
- Time-Management
Timeline
Landscaping Installation
Leahi Landscaping
04.2024 - Current
Server / Busser
The Cheesecake Factory
09.2022 - 04.2024
Sales & Service Expert
24 Hour Fitness
01.2021 - 09.2022
Bachelors of Environmental Management - Natural Resources
University of Hawaii At Manoa
High School Diploma -
King Kekaulike High School
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