Jett Miller
Hot Springs National Park,AR
Summary
Goal-oriented manager with distinguished experience in media and ratings industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
31
31
years of professional experience
Work History
Market Manager
Nielsen Media Ratings
06.2012 - Current
- Manage 30+ direct employees both in sales department and field department remotely in six States to develop and implement action plans, improving operating results
- Responsible for developing and maintaining cross-functional relationships within assigned and newly acquired client accounts
- Designed insightful and attractive safety driving program presentations for staff and virtually during Leadership and TownHall meetings
- Responsible for presentations on Sustainability projects ( Data for Good , Nielsen Cares, Nielsen Green, Responsible practices and reporting) programs
- Using a meticulously honed sales process which includes high prospecting and developing relationships, implementing strategies to ensure customer retention, analyzing needs and opportunities, negotiating contract terms, documenting activity and rigorously following up on issues pertaining to the sale and delivery of services to customers, exceed revenue targets set for the territory
- Utilize multiple tools to implement and refine data Queries from numerous databases, data warehouses, and data lakes to analyze and visualize data and answer clients and internal questions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coached sales team members in effective selling strategies and closing techniques.
- Managed team scheduling and coordinated appointments between sales teams and prospects.
Territory Sales Rep.
PepsiCo Warehouse Sales, Gatorade
02.2009 - 06.2012
- Negotiate with key account, grocery, and big box managers
- Retain top customers by nurturing relationships over time by providing dedicated resources, unique offers, and periodic meetings
- Minimize returns by reviewing promotional forecasts and active title selection to maximize sell-through
- Implement key account management training if necessary and coordinate the whole process from planning, implementation, review, and assessment.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Exceeded targets by building, directing, and motivating high-performing sales teams.
Regional Territory Manager
Rand McNally Co.
01.2006 - 06.2012
- Assessed customer product or service needs, offering solutions to increase business
- Worked cross-functionally with departments to exceed sales goals while supervising market and competitive activities
- Serviced accounts in person and via phone to identify incremental growth opportunities
- Established and leveraged relationships to maximize revenue opportunities.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Manager
FedEx Ground
09.2002 - 01.2006
- Assessed customer product or service needs, offering solutions to increase business
- Worked cross-functionally with departments to exceed sales goals while supervising market and competitive activities
- Serviced accounts in person and via phone to identify incremental growth opportunities
- Established and leveraged relationships to maximize revenue opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Area Retail Sales Manager
PepsiCo – Frito Lay
09.1992 - 08.2002
- Set up product displays in stores for designated territories
- Created sales plans and quotas to support organizational objectives
- Monitored budgeted targets including sales and expenditures
- Ensured products and promotions knowledge of sales personnel selling to consumers.
- Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
- Built and strengthened cross-functional partnerships to improve sales success.
Education
Master of Science - Organizational Leadership
University of Arkansas Grantham
Little Rock, AR12.2024
Bachelor of Business Administration -
University of Arkansas Grantham
Little Rock, AR05.2023
Skills
- Client Relations
- Strategic Planning
- Account Management
- New Hire Onboarding
- Sales Reporting
- Sales Targeting
- Marketing Strategy Development
- Relationship Building
- Business Analytics
- Staff Training and Development
golf
I love to play golf in my spare time and travel with my wife! Hang out with our two kids and our fur babies!
Timeline
Market Manager
Nielsen Media Ratings
06.2012 - Current
Territory Sales Rep.
PepsiCo Warehouse Sales, Gatorade
02.2009 - 06.2012
Regional Territory Manager
Rand McNally Co.
01.2006 - 06.2012
Sales Manager
FedEx Ground
09.2002 - 01.2006
Area Retail Sales Manager
PepsiCo – Frito Lay
09.1992 - 08.2002
Master of Science - Organizational Leadership
University of Arkansas Grantham
Bachelor of Business Administration -
University of Arkansas Grantham
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