Jetta Hunter
Stockbridge,GA
Summary
- Dedicated and motivated Paralegal with solid assurance to perform extraordinary work accomplish uncommon outcomes. Experienced in examining legitimate cases, offering help to Legal counselors and Lawyers, and keeping up with correspondence. Have phenomenal logical and decisive reasoning abilities and huge capacity to work and perform well freely or in a group.
- Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.
Overview
8
8
years of professional experience
Work History
Intake Specialist
T. Madden & Associates PC
04.2024 - Current
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
- Educated clients about available resources within the organization, empowering them to make informed decisions regarding their care options.
- Attended case reviews and provided feedback on client progress.
Case Manger
Aneke Law Offices
08.2023 - 04.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Evaluated treatment plans against individual goals and healthcare standards.
Paralegal I
Law Office of Thomas Barton
08.2022 - 08.2023
- Handle telephone calls, meeting plans and conference organization requirements
- Manage office scheduling and kept accurate notes on deadlines, motions and other dates
- File pleadings and paperwork with the court clerk to meet strict deadlines
- File clients' legal documents in relevant courts for processing
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Prepared legal briefs, motions, and pleadings.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Conducted detailed client intakes and entered information into company database.
Cashier
JCPenney
01.2023 - 06.2023
- Operate cash register or POS system to receive payment by cash, check and credit card
- Accept cash and credit card payments, issued receipts and provided change
- Answer customer questions and provided store information
- Train new team members in cash register operation, stock procedures and customer services
- Scan merchandise using a point-of-sale system for accurate purchase totals
- Work closely with front-end staff to assist customers
- Collect payments and provided accurate change
- Deliver a high level of customer service to patrons using active listening and engagement skills
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Kohl's Department Store
01.2021 - 01.2022
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Processed sales transactions to prevent long customer wait times
Cashier
Walmart
01.2017 - 01.2018
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Helped customers find specific products, answered questions and offered product advice
- Processed refunds for worn, damaged and broken merchandise
- Verified customer age requirement for alcohol or tobacco purchases
Education
Associate - Paralegal Studies
Griffin
Griffin, GA12.2022
Associate - Applied Science
Griffin
Griffin, GA12.2022
High School Diploma -
Stockbridge High School
Stockbridge, GA05.2017
Skills
- Legal Research
- Trial Preparation
- Critical thinking
- Expertise in organization
- Excellent time management skills
- Conflict Management
- Public Speaking
- Data analytics
- Litigation
- Ability to multitask
- Strong attention to detail
- Willingness to learn
- Data Entry
- Intake Assessment
- Compassionate communication
- Critical Thinking Skills
- Follow-up skills
- Case Management
- Research and analysis
- Claims Processing
- Insurance Verification
- Appointment Scheduling
- Patient Scheduling
- Scheduling appointments
- Client Intakes
- Microsoft Office
- Active Listening
Timeline
Intake Specialist
T. Madden & Associates PC
04.2024 - Current
Case Manger
Aneke Law Offices
08.2023 - 04.2024
Cashier
JCPenney
01.2023 - 06.2023
Paralegal I
Law Office of Thomas Barton
08.2022 - 08.2023
Cashier
Kohl's Department Store
01.2021 - 01.2022
Cashier
Walmart
01.2017 - 01.2018
Associate - Paralegal Studies
Griffin
Associate - Applied Science
Griffin
High School Diploma -
Stockbridge High School
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