Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jetta Jolie Schaeffer

Grover Beach,CA

Summary

Dynamic professional with extensive experience in customer service and attention to detail, honed at DS Restaurant. Proven ability to enhance guest experiences while managing inventory and ensuring compliance with health guidelines. Skilled in effective communication and proficient in POS systems, delivering exceptional service and maintaining high standards in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Boat Detailer/ Clean Cabins and Outside

Owner of Business Yacht Maids seasonal
Santa Barbara
06.2018 - Current
  • Performed exterior wash, line detailing, polishing and buffing of boat fleets.
  • Applied protective sealants on fiberglass surfaces to prevent fading and oxidation.
  • Conducted thorough inspections of boats to identify areas requiring detailing.

Server and Fill in Supervisor

DS Restaurant: Manager Shannon (805) 712-2611
Morro Bay, CA
07.2024 - 04.2025
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Followed health safety guidelines when preparing and serving food products.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Vacuumed interior compartments to remove dirt and debris from hard-to-reach places.
  • Applied protective sealants on fiberglass surfaces to prevent fading and oxidation.
  • Inspected factory deliveries of new boats to prep for customer delivery.

Retail Sales Associate

Macy's Department Store, mang. Brian Foy
Capitola, CA
06.2021 - 11.2023
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Initiated friendly conversation with customers to determine level of assistance required.

Education

Associate of Arts - The Culinary Arts Two Year Program.

Santa Barbara City College
Santa Barbara, CA
06-2012

Skills

  • Food and Beverage Server
  • Clear the dishware and leave the table to be cleaned by the busser
  • PO system used to put in orders for the kitchen
  • Great customers with a warm hello
  • A pager is used to alert when food is ready
  • Finalize CC transactions
  • Bring beverages first while the customer is deciding on the menu
  • Point out the daily specials on the board
  • Know your menu and food preparation so that you can answer questions about the menu and special items for customers
  • Listen to your customers, check on them, offer refills, and ask if they would like more wine or beer, or put the order through to the bartender if you have a full bar
  • Customer service
  • Attention to detail
  • Time management
  • Communication skills
  • Inventory management

Timeline

Server and Fill in Supervisor

DS Restaurant: Manager Shannon (805) 712-2611
07.2024 - 04.2025

Retail Sales Associate

Macy's Department Store, mang. Brian Foy
06.2021 - 11.2023

Boat Detailer/ Clean Cabins and Outside

Owner of Business Yacht Maids seasonal
06.2018 - Current

Associate of Arts - The Culinary Arts Two Year Program.

Santa Barbara City College

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Jetta Jolie Schaeffer