Jetuan Harris
The Bronx,NY
Summary
Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service Provider with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
House Keeper / Nanny / Personal Assistant
Yvonne Gibbons
04.2011 - 08.2022
- Oversaw personal and professional calendars and coordinated appointments.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services by running errands, managing mail, scheduling appointments, and arranging transportation.
- Kept detailed track of household and maintenance inventory and schedules.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Attended meetings, took notes and tracked action items.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Sorted, laundered and put away various laundry items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Washed and put away kitchen dishes, utensils and glassware.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Transported children to and from activities using personal or family vehicle.
- Helped children complete homework assignments and school projects.
- Taught children basic life skills, manners and personal hygiene.
- Engaged with children on individual basis to build positive relationships.
- Washed and ironed children's clothing to maintain neatness at all times.
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught children to organize toys, wash hands, and share by leading by example.
- Met with parents about daily activities, positive developments, and issues.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Implemented daily routine to maintain structure and stability
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Assisted children with homework assignments and special projects across different subjects.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Home Health Care Provider
Special Touch Home Care Services Inc.
01.2020 - 06.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Transported clients for medical and personal outings.
Home Health Care Provider
Chinese American Planning Council
07.2018 - 10.2019
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Monitored progress and documented patient health status changes to keep care team updated.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
Security Guard
Securitas Security Services
04.2011 - 05.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Education
Associates Degree Arts - Criminal Justice
University of Phoenix Arizona 602-557-2000
4035 S Riverpoint Pkwy, Phoenix, AZ 85040 Jan.2022 - Current
Skills
- Child Supervision
- Educational Support
- Enrichment Activities
- Strong Work Ethic
- Dedicated Team Player
- Client Satisfaction
- Scheduling
- Valid Driver's License
- Multitasking and Organization
- Schedule Management
- Patient Care Plan Adherence
- Valid Driver's License
- Security Operations Experience
- Reliability
- Keen Observer
- Associate Degree Criminal Justice
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Associates Degree Arts - Criminal Justice
University of Phoenix Arizona 602-557-2000
Jan.2022 - Current
Home Health Care Provider
Special Touch Home Care Services Inc.
01.2020 - 06.2020
Home Health Care Provider
Chinese American Planning Council
07.2018 - 10.2019
House Keeper / Nanny / Personal Assistant
Yvonne Gibbons
04.2011 - 08.2022
Security Guard
Securitas Security Services
04.2011 - 05.2012
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