Jetzibeth Rodriguez
New Buffalo
Summary
Dedicated worker with excellent leadership and problem-solving skills. Knowledgeable about planning activities, maintaining tidy spaces and supporting the physical, emotional and mental development of all kids under care. Pursuing a fast-paced position with a growing team.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships.
Overview
3
3
years of professional experience
Work History
Waiting Staff Member
El Cantarito
05.2024 - Current
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Effectively handled customer complaints, addressing concerns and finding satisfactory solutions.
Clubs and Activities Assistant
Southwestern Michigan College
12.2022 - 12.2024
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Engaged residents through events, small groups, and personal attention.
- Fostered positive, energetic environment, leading to increased participation in group events.
Head Leader
New Buffalo Summer Day Camp
07.2022 - 07.2024
- Mentored junior staff members to develop leadership skills, promoting professional growth within the company.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sandwich Artist
Whistle Stop Coffee Shop
05.2022 - 09.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
Education
Associate of Arts -
Southwestern Michigan College
Dowagiac, MI05-2025
Skills
- Patience and empathy
- Reliability and punctuality
- Customer service
- Patience and tolerance
- Parent communication
- Activity planning
Languages
Spanish
Native or Bilingual
Timeline
Waiting Staff Member
El Cantarito
05.2024 - Current
Clubs and Activities Assistant
Southwestern Michigan College
12.2022 - 12.2024
Head Leader
New Buffalo Summer Day Camp
07.2022 - 07.2024
Sandwich Artist
Whistle Stop Coffee Shop
05.2022 - 09.2023
Associate of Arts -
Southwestern Michigan College
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