Dynamic Facilities Management leader with a proven track record at SUPERNAL, adept in strategic planning and project management. Excelled in enhancing facility efficiency and safety, achieving significant compliance improvements. Skilled in contract negotiation and team coordination, fostering operational excellence and innovation in facility management.
Overview
20
20
years of professional experience
Work History
Facilities Manager
SUPERNAL
Washington, DC
05.2022 - 12.2024
Company Overview: Hyundai Affiliate | https://www.hyundai.com
Brought on board to manage end-to-end construction of a 2 ½ floors and innovation center
Led cross-functional teams to execute facility projects within budget and timelines, promoted safety, and implemented preventive maintenance plans while overseeing contract management, vendor relations, budget development, procurement, and regulatory compliance across facilities
Spearheaded timely and under-budget delivery of facility construction projects by creating and managing cost-saving budgets, forecasting, monitoring purchase orders, and regulating vendor spending
Increased compliance rate by XX% across facilities by working closely with the Environmental, Health, & Safety Manager to reduce violations related to OSHA, leading to enhanced site safety and zero penalties
Reduced workplace incidents and fostered a culture of performance excellence and teamwork by launching facilitywide safety programs and DEI initiatives, resulting in efficient implementation of facility policies and procedures
Implemented preventive maintenance plans for MEP equipment that helped improve efficiency of facility infrastructure and prevented constant equipment breakdowns
Sourced, recruited, and trained a highly qualified facility team of 3, including Receptionist, Facilities Coordinator and Day Porter, to support continuous improvement and end-to-end project management processes within facilities
Lowered attrition rates and prioritized talent development by creating and managing costs/high-impact fringe benefits such as wellness clinics, social events, and team-building offsite events
Served as the main point of contact for key stakeholders such as Hyundai and Kai affiliates on property management, facility maintenance, and project planning
Launched Companywide Facilities programs such as the Lunch Program, facilities ticketing system, and events form/planning to optimize operations, team productivity, and project excellence
Hyundai Affiliate | https://www.hyundai.com
Director of Operations and Collaborative Projects
DUKE ELLINGTON SCHOOL OF THE ARTS
Washington, DC
11.2018 - 05.2022
Company Overview: https://www.desa.org
Directed completion of renovations and new construction projects in liaison with the Department of General Services, drove operational excellence, implemented preventive maintenance systems for the school facilities, and led contract negotiations
Supervised and guided staff in delivering operations and collaborative projects across the school on time, within budget, and per campus standards, including renovations and new constructions
Conducted weekly inspections of facility systems, such as lighting, to ensure effective operations and implemented preventive maintenance programs to address repairs, thus maximizing students' learning experience
Hastened approval of construction projects and budgets by coordinating budget development and analysis
Steered win-win contract negotiations with vendors to ensure adoption of favorable contract terms, thus saving cost
Built solid and long-term relationships with outsourced service providers, including facilities management, security services and custodial vendors, to improve safety and security of facilities
Masterminded and instituted detailed operating procedures (SOPs) for the full end-to-end process of operating facilities within the school and management of staff
Https://www.desa.org
Property Operations Manager
MBB AFFILIATES, LLC FOR DUKE ELLINGTON SCHOOL OF THE ARTS
Washington, DC
07.2017 - 05.2018
Supervised daily operational management activities of a 275k sq
Ft
Facility, instituted maintenance plans, and coordinated end-to-end project management across the school
Promoted safety within the facilities, managed contracts, and coordinated selection of vendors for facility maintenance projects
Drove delivery of maintenance projects per approved quality standards by instituting preventive maintenance programs for interiors and exteriors, leading to minimal repairs
Oversaw and initiated fire, life and other safety programs within the facility to reduce injuries in case of fire incidents
Gained 100% approval rate on contract programs and projects by assessing facility needs, presenting comprehensive requests to administration, and ensuring all property management problems were addressed on time
Managed selection of contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the service agreement
Structured and realigned the Building Operating Plan and Budget to facilitate property management, facility repairs, and construction project execution
Performed monthly building inspections while implementing health and safety protocols to reduce incidents impact
Served as a key member of various facility management committees and collaborated with the school board to ensure effective maintenance of properties
Empowered key stakeholders with insightful financial reports on facility and property maintenance, resulting in informed decision-making on various construction projects
Regional Facilities Manager
HINES FOR AMAZON GLOBAL REAL ESTATE AND FACILITIES
Herndon, VA
02.2014 - 03.2017
Headhunted to manage facility operations of a 500k sq
Ft
Between four corporate sites in Northern Virginia, including SCIF spaces
Developed project management and facility maintenance policies and procedures, led teams, and conducted regular inspections
Monitored vendor quality assurance programs, coordinated successful operations, and led tracking of work-order-related metrics
Steered a XX-facility team in implementing creative facility solutions and programs, including facilities coordinators, general contractors, movers and day porters that addressed evolving business and employee needs
Ensured effective execution of facility services by coordinating, scheduling, and overseeing contractors' activities
Reduced workplace deficiencies across various facilities by conducting regular on-site inspections and tracking work order-related metrics and financial performance
Developed and oversaw project budget worth $2M by monitoring budget, variance reports, and operational analysis
Improved safety of employees within the facility by identifying and remediating safety hazards to ensure a safe working environment
Coordinated effective management of small operations-based projects such as office moves, office configurations, and build-out of office space
Implemented emergency preparedness programs, such as staff training for safety czars, drills (fire, stay-in-place, earthquake), and emergency kits to ensure readiness for emergencies and promote safety
Supervised a XX-facility maintenance team who ensured successful delivery of multiple large construction projects worth $XX+.
Improved project delivery speed by implementing schedules and developing strategic operational plans that served as a blueprint for meeting project standards and best practices.
Led various employees in multiple organizations, including Supernal, DESA, MBB Affiliates, and Hines for Amazon Global Real Estate and Facilities, to facilitate completion of facilities maintenance projects.
Spearheaded effective implementation of preventive maintenance plans and programs across various facilities to reduce equipment breakdown and improve efficiency in facility infrastructure.
Fostered a culture of compliance with OSHA standards, policies, and procedures across facilities, leading to minimal conflicts.
Timeline
Facilities Manager
SUPERNAL
05.2022 - 12.2024
Director of Operations and Collaborative Projects
DUKE ELLINGTON SCHOOL OF THE ARTS
11.2018 - 05.2022
Property Operations Manager
MBB AFFILIATES, LLC FOR DUKE ELLINGTON SCHOOL OF THE ARTS
07.2017 - 05.2018
Regional Facilities Manager
HINES FOR AMAZON GLOBAL REAL ESTATE AND FACILITIES