Jevette Aldana
Merced,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sheriff Dispatcher
Merced County Sheriff’s Office
12.2022 - Current
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
- Used radio, telephone and computer system to update first responders with new information.
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
General Manager
Jamba Juice
02.2020 - 12.2022
- Administered employee discipline through verbal and written warnings.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Delegated work to staff, setting priorities and goals.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Prepared staff work schedules and assigned team members to specific duties.
- Supervised employees through planning, assignments, and direction.
Guest Service Usher
Save Mart Center
09.2018 - 12.2019
- Directed guests to restrooms, concession stands, and other amenities.
- Checked tickets at the entrance of the auditoriums or theaters.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Assisted with crowd control during busy periods at venues.
- Assisted in resolving customer service issues such as seating disputes or complaints.
- Greeted incoming guests with friendly smile and provided knowledgeable service.
Education
Bachelor of Science - Forensics Behavioral Science
California State University - Fresno
Fresno, CA01.2022
Skills
- Friendly, Positive Attitude
- Works Well Under Pressure
- Critical Thinking
- Information Documentation
- Data Entry
- Community Relations
Timeline
Sheriff Dispatcher
Merced County Sheriff’s Office
12.2022 - Current
General Manager
Jamba Juice
02.2020 - 12.2022
Guest Service Usher
Save Mart Center
09.2018 - 12.2019
Bachelor of Science - Forensics Behavioral Science
California State University - Fresno