Jevin Madison
Edmonds
Summary
Efficient, independent and driven individual, known for high productivity and ability to complete tasks swiftly. Possess specialized skills and always proven to be an asset to the work place. Excel in time management, adaptability, and customer service, ensuring satisfaction and repeat business through consistent quality work.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Property/Vehicle Detailer
Self Employed Services
Edmonds
04.2025 - Current
- Cleans vehicles and exterior of homes, including property grounds, using specialized tools and cleaning solutions.
- Inspection of client exterior pressure washing needs of property and execution of requests
- Vacuumed interiors and shampooed carpets to enhance cleanliness.
- Managed workflow to ensure timely completion of detailing tasks.
- Applied wax finishes to protect paint surfaces and enhance shine.
- Train new staff on proper detailing techniques and safety protocols.
- Cleaned and detailed both interior and exterior of vehicle, including carpets, upholstery, windows, wheels, and mirrors.
- Evaluated customer's needs prior to beginning detail job.
Customer Service Representative
Gaylord Claims
Edmonds
11.2022 - 03.2025
- Assisted customers with inquiries regarding claims processing and policy details.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Processed claim submissions accurately using company software and databases.
- Educated customers about claim procedures, ensuring clear understanding of requirements.
- Conducted follow-ups with clients to ensure satisfaction and address outstanding issues.
- Developed strong customer relationships to encourage repeat business.
Office/Facilities Maintenance Assistant
A+ Facility Management NW
Bothell
06.2022 - 02.2025
- Assisted in maintaining facility cleanliness and organization across all areas.
- Completed routine inspections of equipment and reporting maintenance needs.
- Supported safety protocols by ensuring compliance with established regulations.
- Responded promptly to maintenance requests from staff and management.
- Monitored inventory levels of maintenance supplies and requested restocks.
- Kept thorough records of service actions and customer information.
Education
Archbishop High School
Everett, WACertificate Of Completion In Customer Management Skills - Hospitality And Client Management
JS Company Asset Training
07.2022 - 12.2022
Skills
- Proficiency in executing tasks in timely manner
- Detailing techniques
- Customer relationship management
- Workflow management
References
References available upon request.
Timeline
Property/Vehicle Detailer
Self Employed Services
04.2025 - Current
Customer Service Representative
Gaylord Claims
11.2022 - 03.2025
Certificate Of Completion In Customer Management Skills - Hospitality And Client Management
JS Company Asset Training
07.2022 - 12.2022
Office/Facilities Maintenance Assistant
A+ Facility Management NW
06.2022 - 02.2025
Archbishop High School