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JEVITA ASHLEY
Dothan,United States
Summary
Excellent time manager with over 20 years in healthcare administration. Strong customer service skills and administrative support. Strengths include accounts payable and receivables, payroll, account analysis, staff management and excellent communication skills. Proficient in Office, Excel, PowerPoint, and other various programs.
Overview
10
10
years of professional experience
Work History
Reimbursement Analyst
FLOWERS HOSPITAL
Dothan, United States
02.2008 - 04.2010
- Researched underpaid, denied, and overpaid accounts; re-billed and appealed denied claims to recover lost revenue.
- Verify accuracy of billing data and revise any errors.
- Resolved discrepancies in accounting records.
- Updated and maintained insurance contracts.
- Answered all patient billing calls, processed charity request applications.
- Updated manuals to reflect changes in rates, rules, and regulations, enhancing team reference material.
- Advanced to reimbursement analyst role due to demonstrated expertise.
Financial Account Rep.
VANTAGE SOURCING
Dothan, United States
01.2006 - 01.2008
- Advised customers on actions and strategies for debt repayment.
- Tracked and managed overdue accounts with automated systems to enhance collection efficiency.
- Recorded customer financial information in database, ensuring precise tracking of collection efforts.
- Processed payments and updated customer account balances to maintain accurate financial records.
- Resolved customer issues related to problematic accounts.
Office Coordinator
TOTAL FAMILY CARE
Dothan, United States
01.2005 - 05.2006
- Managed daily clerical functions, including phones, scheduling, and customer service, to support office operations.
- Streamlined management of accounts payable and receivable for improved cash flow.
- Entered charges and posted payments, processed monthly patient billing and ensured accuracy in bank reconciliation.
AR Supervisor
HRG STAFFING/USC NORRIS CANCER HOSP.
Redonda Beach, United States
01.2003 - 08.2005
- Supervised office, administrative, and customer service employees to ensure quality standards and deadlines were met, correcting errors and resolving issues.
- Resolved customer complaints and clarified policies and procedures to enhance customer satisfaction.
- Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Trained employees on job duties and company policies to improve operational consistency.
- Researched and compiled reports, manuals, and correspondence for management and governmental agencies.
- Developed and updated procedures, policies, or standards.
Financial Supervisor/ Branch Trainer
TENET PATIENT FINANCIAL SUPERVISOR
Santa Ana, United States
01.2000 - 09.2003
- Achieved financial targets annually by monitoring expenditures and revenues.
- Administered fiscal operations, including accounting, budget planning, expenditure authorization, service rate establishment, and financial reporting coordination, ensuring compliance and efficiency.
- Supervised charity care department, analysis of all self-pay accounts.
- Direct or conduct recruitment, hiring and training of personnel.
- Developed and implemented organizational policies and procedures for facility, enhancing operational effectiveness and standardization.
- Trained staff on 'early out' procedures across 117 hospitals, improving consistency and quality of service delivery.
- Develop instructional materials and conduct in-service and community-based educational programs.
- Assisted in Medi-Cal and Social security disability application.
Education
Some College (No Degree) - Health Administration
Cal State San Berbardino
San Bernardino, CASkills
- Healthcare reimbursement
- Medical billing
- Insurance verification
- Eligibility verification
- Claims processing
- Regulatory compliance
- Accounts receivable
- Accounts payable
- Accounts reconciliation
- Account analysis
- Data management
- Excel
- PowerPoint
- Customer relationship management
- Customer service
- Attention to detail
- Problem solving
- Payroll
- Eligibility verification
Timeline
Reimbursement Analyst
FLOWERS HOSPITAL
02.2008 - 04.2010
Financial Account Rep.
VANTAGE SOURCING
01.2006 - 01.2008
Office Coordinator
TOTAL FAMILY CARE
01.2005 - 05.2006
AR Supervisor
HRG STAFFING/USC NORRIS CANCER HOSP.
01.2003 - 08.2005
Financial Supervisor/ Branch Trainer
TENET PATIENT FINANCIAL SUPERVISOR
01.2000 - 09.2003
Some College (No Degree) - Health Administration
Cal State San Berbardino