Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jevon Hawkins

Midlothian,TX

Summary

Dynamic professional seeking to leverage a diverse skill set in business, project management, and human resources. Proven expertise in sales, human resources, and management drives organizational success and fosters team collaboration. Committed to delivering results through strategic planning and effective communication. Eager to contribute to a forward-thinking organization that values innovation and growth.

Overview

7
7
years of professional experience

Work History

Regional Operations Manager

Recycle Now
01.2024 - Current
  • The Regional Manager of Operations is responsible for driving overall operational excellence and ensuring an exceptional customer experience throughout the entire customer lifecycle within the assigned region. This role includes training, guiding, and supporting Supervisors and other operational staff to maintain high standards of performance and foster strong customer loyalty. The Regional Manager also develops and implements effective training programs that enhance the skills and productivity of both new and existing employees, resulting in measurable improvements in team performance and customer satisfaction.
  • Ability to effectively hire, manage, and train new team members
  • Communicate effectively via phone, Slack, and email to resolve any customer concerns or issues
  • Ensure supervisors are executing all of their responsibilities, assisting in planning coverage with supervisors
  • Meeting with leadership team members for operations review and strategic planning
  • Plan and conduct training of the newly hired supervisors, operation associates, foremen, and doorstep collectors
  • Provide feedback, coaching, prompt resolutions of any customer opportunities, and relational connections with direct reports
  • Reviewing the monthly property budget, monitoring 50 properties at $2 million in revenue in Dallas, Houston, and Austin
  • Oversee and attend supervisor visits to communities that have any unresolved customer opportunities

Lead Training Manager

Waxahachie ISD
01.2023 - 01.2024
  • Promoted to a leadership position to provide training and re-training to all district CDL holders and department employees. Developed and implemented highly effective training programs to significantly boost the performance of new and existing employees. Temporarily replace a driver who is not present for duty and operate the school bus or other district vehicle as needed.
  • Leverage assessment tools and instructional design strategies to create and improve training programs to achieve organizational training benchmarks.
  • Spearhead excellent leadership capabilities to instruct CDL courses focused on safety, quality control, and regulatory compliance.
  • Strategically coordinated logistics and routing, and continually optimize efficiency throughout daily operations.
  • Plan and conduct training of newly hired drivers and assistants.
  • Plan and conduct training on safely riding and driving a bus.

District Manager DFW Region

Be A Champion
01.2022 - 01.2023
  • Accountable for managing programs at various sites and conducting field visits to our programs daily. As District Manager, will primarily operate in school districts with volunteer sites and support Assistant District Managers, Site Coordinators, and Program Staff. Handles the daily duties and responsibilities for the region.
  • Enforce training, compliance, and operations of all programs at various sites.
  • Responsible for site management of assigned sites, to include orders, waste control, inventory management, labor cost management, logistics, operations, risk management, and training and development of site staff.
  • Review and understand the CACFP/SFSP TDA and USDA handbooks and stay abreast of updates.
  • Conduct field visits daily to observe meal service at our Champion Fuel Programs.
  • Manage, coach, evaluate, schedule, train, and develop site staff.
  • Responsible for completing time and effort reports to account for work activity and payroll.
  • Oversee all aspects of new sites to start programming (teacher training, new site meetings, open house events, etc.).

Director of Training and Safety

Red Oak ISD
01.2021 - 01.2022
  • Promoted to a leadership position to provide training and re-training to all district CDL holders and department employees. Developed and implemented highly effective training programs to significantly boost the performance of new and existing employees. Temporarily replace a driver who is not present for duty and operate the school bus or other district vehicle as needed.
  • Plan and conduct training of newly hired drivers and assistants.
  • Plan and conduct training on safely riding and driving a bus.
  • Spearheaded initiatives to maintain a safe working environment and an outstanding student experience by facilitating safe work behaviors of team members and championing recognition and motivational efforts.
  • Incorporate Lean Six Sigma to spearhead improvements, contributing comprehensive expertise over PL, budget writing and management, and effective reporting methods.
  • Expertly drove multi-department success by aligning strategies and operations among team entities.

Training Specialist

Mansfield ISD
01.2019 - 01.2021
  • Promoted to a leadership position to provide training and re-training to all district CDL holders and department employees. Developed and implemented highly effective training programs to significantly boost the performance of new and existing employees. Temporarily replace a driver who is not present for duty and operate the school bus or other district vehicle as needed.
  • Leverage assessment tools and instructional design strategies to create and improve training programs to achieve organizational training benchmarks.
  • Spearhead excellent leadership capabilities to instruct CDL courses focused on safety, quality control, and regulatory compliance.
  • Strategically coordinated logistics and routing, and continually optimize efficiency throughout daily operations.

Education

Bachelor of Arts - Radio/Television/Film

University of North Texas

MBA - Business Administration

Texas A&M Commerce University

Skills

  • Management Experience 20 Years
  • Management
  • Logistics
  • Operations
  • Project
  • Budget & Finance
  • Transportation
  • Staff Training
  • Microsoft
  • Human Resources
  • Counseling
  • Operational efficiency
  • Staffing oversight
  • Standard operating procedures
  • Budgets
  • Recruitment
  • Business development
  • Staff hiring
  • Operations management

Affiliations

Member of Phi Beta Sigma Fraternity and Prince Hall Freemason

Timeline

Regional Operations Manager

Recycle Now
01.2024 - Current

Lead Training Manager

Waxahachie ISD
01.2023 - 01.2024

District Manager DFW Region

Be A Champion
01.2022 - 01.2023

Director of Training and Safety

Red Oak ISD
01.2021 - 01.2022

Training Specialist

Mansfield ISD
01.2019 - 01.2021

MBA - Business Administration

Texas A&M Commerce University

Bachelor of Arts - Radio/Television/Film

University of North Texas

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Jevon Hawkins