Jevon Nisbett
Manor,TX
Summary
Dynamic Account Executive with a proven track record at Verizon Wireless, enhancing client satisfaction and retention through strategic selling and exceptional relationship management. Spearheaded community programs and led teams to exceed sales targets by 35%, showcasing strong presentation skills and teamwork. Achieved top customer satisfaction scores, underlining a commitment to excellence and operational efficiency. Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
Overview
26
26
years of professional experience
Work History
Account Executive
Helping Hands Change Hearts – Non-Profit Organizat
01.2021 - Current
- Managed client portfolios to enhance overall satisfaction.
- Delivered presentations to stakeholders for product awareness.
- Increased client retention by developing personalized relationship strategies.
- Expanded territory presence with targeted outreach campaigns.
- Oversee financial planning, budgeting, and reporting for operational efficiency.
- Lead community outreach programs, aligning organizational mission with community needs.
- Represent the organization at events, fostering collaboration opportunities.
- Prepare financial reports for board presentations
Senior Solution Specialist
Verizon Wireless
10.2004 - 09.2020
- Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
- Enhanced customer satisfaction by delivering tailored software solutions for various industries.
- Evaluated vendor offerings critically, selecting the most suitable products and services to meet client requirements and expectations.
- Managed client relationships effectively, ensuring timely delivery of high-quality solutions that met their specific needs.
- Presented technical proposals to clients persuasively, securing lucrative contracts and expanding the company''s client base.
- Established a track record of excellence in project execution by ensuring strict adherence to quality standards and best practices in all engagements.
- Played an instrumental role in establishing the organization as a preferred partner for technology consulting services among key industry players.
- Mentored junior colleagues, providing guidance on best practices and industry standards to enhance their skills further.
- Led a team of junior specialists in executing projects successfully, fostering a culture of continuous learning and professional growth.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected equipment, assessed functionality, and optimized controls.
- Fostered long-term partnerships with clients through exceptional communication skills and proactive problem-solving abilities.
- Managed portfolio of strategic accounts, driving revenue growth by 35%.
- Reduced customer turnover by 20% through proactive relationship management.
- Exceeded quarterly sales and service targets, ranking in the top 30% of sales specialists.
- Increased customer satisfaction scores by 80% through a feedback-driven improvement program.
Manager Trainee
Enterprise Rent-A-Car
06.1999 - 10.2004
- Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Oversaw employee scheduling procedures, ensuring optimal staffing levels were maintained at all times while minimizing labor costs.
- Mentored and trained staff to exceed customer expectations.
- Managed billing processes with dealerships and insurance companies.
- Built strong relationships with body shops, dealerships, and corporate clients.
- Oversaw inventory management and vehicle repair tracking.
- Reduced vehicle turnaround time by 65%, improving operational efficiency.
- Recognized for achieving the highest customer satisfaction scores in the region for two consecutive years.
Education
BBA - Business Administration And Marketing
New York Institute of Technology
Old Westbury, NY05-2004
Skills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Strategic selling
- Goals and performance
- Strong presentation skills
- Teamwork and collaboration
Timeline
Account Executive
Helping Hands Change Hearts – Non-Profit Organizat
01.2021 - Current
Senior Solution Specialist
Verizon Wireless
10.2004 - 09.2020
Manager Trainee
Enterprise Rent-A-Car
06.1999 - 10.2004
BBA - Business Administration And Marketing
New York Institute of Technology
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