Emmanuel Robertson
Hernando,MS
Summary
Detail-focused Parts Specialist with experience in inventory management, procurement and customer service in the automotive industry. Strengths include keen knowledge of vehicle parts, effective communication skills and ability to maintain organized and efficient system for parts storage. Consistently improve cost efficiency by negotiating product prices with vendors and streamline workflow by introducing more effective inventory management practices.
Overview
10
10
years of professional experience
Work History
Machine Adjuster
Olin Winchester
Oxford, MS
01.2022 - Current
- Adjusted and monitored machine settings to ensure optimal performance.
- Repaired and replaced broken or malfunctioning parts on machines.
- Maintained detailed records of machine operations and maintenance activities.
- Aligned components according to precise measurements using specialized tools such as calipers and micrometers.
- Trained new employees on safe operation of machines in the workplace.
- Assisted in the installation of new machinery when needed.
Retail Service Specialist/Commercial Sales Representative
Oreily's Auto Parts
Batesville, MS
03.2020 - 02.2022
- Greeted customers and provided assistance with product selection.
- Informed customers of current promotions, pricing and exchange and return policies.
- Operated cash registers to accurately process payments from customers.
- Maintained records of customer accounts, orders, and payments.
- Met with existing customers to discuss their needs and offered solutions.
- Negotiated pricing contracts with customers and vendors.
- Negotiated pricing and oversaw closing process.
Parts Counter Sales Person
AutoZone
Batesville, MS
08.2017 - 12.2019
- Greeted customers and provided excellent customer service.
- Maintained an accurate inventory of parts in stock, including ordering new items as needed.
- Assisted customers with locating the correct part for their needs.
- Answered phone calls and emails from customers inquiring about parts availability.
- Processed orders and invoices accurately and efficiently.
- Provided quotes to customers for requested parts.
- Performed cashier duties such as receiving payments from customers and issuing receipts.
- Verified accuracy of orders before shipping them out to customers.
- Inspected returned merchandise for damage; restocked shelves accordingly.
Retail Associate
vitamin world
Batesville, MS
05.2014 - 01.2018
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Organized backroom storage areas for efficient access to merchandise.
- Performed price checks on items requested by customers.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Education
High School Diploma -
South Panola High School
Batesville, TX05-2008
Outdoor Recreation and Management
Northwest Mississippi Community College
Senatobia, MSSkills
- Equipment Calibration
- Machine Operation
- Mechanical Troubleshooting
- Diagnostic Tools
- Maintenance and repairs
- Equipment Inspection
- Sales proficiency
- Telephone Etiquette
- Customer Relations
- POS System Operation
- Good communication skills
- Ordering parts
Timeline
Machine Adjuster
Olin Winchester
01.2022 - Current
Retail Service Specialist/Commercial Sales Representative
Oreily's Auto Parts
03.2020 - 02.2022
Parts Counter Sales Person
AutoZone
08.2017 - 12.2019
Retail Associate
vitamin world
05.2014 - 01.2018
High School Diploma -
South Panola High School
Outdoor Recreation and Management
Northwest Mississippi Community College
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