Recognized as Employee of the Month at Beninha for outstanding performance and dedication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Order Forklift Operator
Pepsi Co
Little Rock
12.2024 - 12.2025
Operated forklifts to efficiently transport materials within warehouse environment.
Conducted routine inspections and maintenance on forklifts to ensure safety compliance.
Collaborated with team members to optimize warehouse layout for improved workflow efficiency.
Trained new employees on safe forklift operation and company protocols.
Head Busser
Benihana
North Little Rock, AR
05.2012 - 2019
Work with wait staff to handle all customer needs.
Deliver food and refill beverages.
Greet seated guests and offer water and starter items.
Keep tables free of debris and floors clean.
Remove dishes and trash after guest departure and take all items to kitchen for disposal or cleaning.
Sanitize and clean booths, tables, and chairs between guests.
Notify management promptly of any dining area issues.
Greeted newly seated guests and brought water and light appetizer to table.
Cleared dishes after guests departed and took table wear to washing station.
Wiped, swept, and cleaned each table area to prepare for next guest.
Monitored guest area and responded to requests or cleaning needs promptly.
Helped servers with regular and large-party food and beverage deliveries.
Completed end-of-shift cleaning duties to maximize dining area cleanliness.
Forklift Operator
Afco Steel
Little Rock
06.2022 - 06.2024
Unloading Steel Plates and placing them and their desired area
Warehouse Associate
WESTROCK COFFEE
North Little Rock, AR
12.2018 - 02.2020
Loaded and unloaded packages from delivery vehicles
Lifted and moved heavy weights between destinations
Carried out work in accordance with company policies and guidelines
Sorted cargo according to instructions provided as required
Worked quickly and efficiently while adhering to safety standards
Processed workload with minimal supervision
Ensured packages were not damaged throughout the process
Communicated effectively with relevant personnel to carry out tasks
Education
High School Diploma - General Studies
Hall High School
Little Rock, AR
05.2009
Skills
Exceptional service orientation aimed at total customer satisfaction
Proven ability to work in fast paced and busy environments
Well-versed in laying tables with appropriate dishware and flatware
Track record of working efficiently in a service oriented hospitality environment
Demonstrated ability to respond to guests’ requests appropriately in order to provide efficient service
Excellent communication skills aimed at assuring efficient seating and table utilization
Physically dexterous to stoop and bend to perform a busser’s duties
Special talent for handling “side work” duties at the end of each shift
Strong knowledge of using cleaning materials by following best practices
Documented success in laying buffet tables with required condiments and dishware and flatware
Committed to high quality customer service targeted at generating return business and customer retention
Able to work appropriately under pressure
Eager to work in a team environment with a great focus on delivering service excellence
Known for handling bussing duties in a manner that minimizes seating and service delays
Attention to Detail
Friendliness
Multitasking
Patience
Responsible
Excellent Customer Service Skills
Great Communication Skills
Great Team Player
Sanitation
Washing Floors
Washing Windows
Scrubbing
Following Instructions
Painting
Scheduling
Prioritizing
Ordering Supplies (3 years)
Awards
Employee of the Month, September 2009, Awarded employee of the month for having such a strong work ethic. I contributed to keeping the company functioning at its peak.
Additional Information
Mentioned several times on TripAdvisor as being an exceptional worker.