Summary
Overview
Work History
Education
Skills
Timeline
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JEWEL BEANE-THOMPSON

Marble Falls

Summary

Experienced server with a strong track record of delivering exceptional service in fast-paced restaurant environments. Adept at multitasking and ensuring a positive dining experience for guests. Skilled in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and thrive in dynamic settings, whether it is a bustling restaurant or a busy office.

Overview

6
6
years of professional experience

Work History

Office Manager

All-Star HVAC
09.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Barista

Starbucks
12.2022 - 09.2024
  • Served as an enthusiastic, creative and hardworking barista at the busiest starbucks cafe
  • Remained knowledgeable about menu items, offerings and promotions
  • Memorized over 100+ coffee, teas, and cocoa beverages and completed 150-200 customer orders each day
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.

Server

HSB RESORT/ YHAT CLUB
06.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Private Event Server

Revel
12.2022 - 04.2023
  • Worked under the event manager and assisted in the planning of celebration and weddings
  • Learn how to create a fun atmosphere from start to finish
  • Serving up 800 people at each event
  • Carried up to 150lbs on a tray
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.

Host/Expo/Foodrunner

Lestourgeons
09.2020 - 12.2022
  • Run expo line and prepare the food tray to be delivered to guest
  • Run food to correspond guest
  • Prepare salads, dressing, extra side for guest
  • Assist servers with tables of guests
  • Carrying multiple trays
  • Greet guest upon arrival of restaurant
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Dishwasher

Camp Champions
05.2019 - 08.2019
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Education

Highschool -

Marble Falls Highschool

Skills

  • Strong communication skills
  • Organization
  • Problem solving skills
  • Memorization
  • Customer service expertise
  • Client relations
  • Customer service
  • Organizational skills
  • Office management

Timeline

Office Manager

All-Star HVAC
09.2024 - Current

Server

HSB RESORT/ YHAT CLUB
06.2024 - 08.2024

Barista

Starbucks
12.2022 - 09.2024

Private Event Server

Revel
12.2022 - 04.2023

Host/Expo/Foodrunner

Lestourgeons
09.2020 - 12.2022

Dishwasher

Camp Champions
05.2019 - 08.2019

Highschool -

Marble Falls Highschool

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JEWEL BEANE-THOMPSON