Summary
Overview
Work History
Education
Skills
Websites
Timeline
Technical Tools
Generic

Jewel Boulanger

Baytown

Summary

Dynamic human resources professional with over 15 years of expertise in talent development, performance management, and compensation strategies. Success in analyzing market data to design and implement competitive compensation structures while ensuring pay equity across the organization. Proven ability to develop scalable solutions that align with business objectives, enhancing employee satisfaction and retention. Recognized for leveraging data-driven insights and strong communication skills to effectively present compensation recommendations to leadership and business partners. Thrives in fast-paced environments that demand exceptional problem-solving and analytical capabilities.

Overview

15
15
years of professional experience

Work History

Management Development Coordinator/HR Manager

Pappas Restaurants Inc.
10.2018 - Current
  • Developed and administered the annual merit and bonus planning process for a workforce of 800+ Managers.
  • Created and oversaw the annual compensation review cycle.
  • Consulted with HR Business Partners and hiring managers on competitive job offers and internal pay adjustments for new hires and promotions.
  • Conducted job evaluations and classification reviews for all new positions, ensuring accurate salary benchmarking and internal equity.
  • Ensured all compensation policies and practices were in compliance with federal and state regulations, including FLSA and EEO laws.
  • Designed and implemented a structured performance review system used by managers across multiple locations.
  • Partnered with leadership to identify and coach high-potential talent, strengthening career pathing and improving retention.
  • Acted as a trusted advisor to managers and executive organizational leaders, ensuring performance management processes aligned with organizational goals.
  • Created growth and development frameworks that improved employee engagement and satisfaction.
  • Streamlined communication between leadership and managers to improve accountability and consistency.

Hospitality Management Role

Pappadeaux Seafood Kitchen
06.2010 - 02.2018
  • Delivered exceptional guest experiences while managing daily operations in a high-volume hospitality environment.
  • Trained and coached staff and managers to meet service excellence standards, resulting in improved customer satisfaction scores.
  • Collaborated with cross-functional teams to implement service enhancements and efficiency improvements.
  • Recognized and promoted to Corporate Office for strong leadership, customer service, and ability to resolve client issues effectively.

Education

Bachelor’s Degree - English

Lamar University
01.2012

Skills

  • Compensation analysis
  • Performance Review Design & Implementation
  • Manager Coaching & Talent Development
  • Employee Engagement & Career Pathing
  • Onboarding & Training Programs
  • Communication & Conflict Resolution
  • Process Improvement & System Implementation
  • Talent acquisition and onboarding
  • Employee relations management
  • Payroll administration
  • HRIS & Data Analytics: Proficiency with Human Resources Information Systems (eg, Workday, SAP SuccessFactors, ADP) and using data to analyze trends in turnover, engagement, and recruiting
  • Employment Law & Compliance: In-depth knowledge of federal, state, and local labor laws (eg, FMLA, ADA, EEO) to ensure legal compliance

Websites

Timeline

Management Development Coordinator/HR Manager

Pappas Restaurants Inc.
10.2018 - Current

Hospitality Management Role

Pappadeaux Seafood Kitchen
06.2010 - 02.2018

Bachelor’s Degree - English

Lamar University

Technical Tools

Wrike | Zendesk | Microsoft Office Suite | Google Workspace | eMAP (internal performance review system) | Dayforce

Similar Profiles

CREATE PROFILE