Jewel Coleman
Aubrey,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Barista
Dutch Bros
05.2023 - 08.2023
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Line Worker
Einstein Bagels
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Customer Service Cashier
Walmart
08.2022 - 01.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
Bachelor of Technology - Cyber Security
Currently In School For BAT
McKinney, TX05.2026
High School Diploma -
Texas Online Preparatory High School
Huntsville, TX12.2021
Skills
- Friendly and outgoing
- Active listener
- Team Leadership
- Adaptive and creative
- New Hire Training
- Performance Improvement
- Customer Service
- Time Management
- Decision-Making
Violin
I played violin for over 10 years, I started in elementary school and played through highschool and joined the Varsity Chamber Orchestra. I now play violin during my free time as a hobby.
Timeline
Barista
Dutch Bros
05.2023 - 08.2023
Customer Service Cashier
Walmart
08.2022 - 01.2023
Line Worker
Einstein Bagels
Bachelor of Technology - Cyber Security
Currently In School For BAT
High School Diploma -
Texas Online Preparatory High School